311 Auto Repair & Collision 2816 Elmwood Avenue, Buffalo, NY 14217

"Honest and upfront about the work they will do and a great estimate on what it will cost. Quick turnaround times and very reasonably priced for the quality of work performed."

"I received immediate help from the front desk. I was able to explain the issues I was having . From there I scheduled an appointment right away. I left feeling confident my issues will be resolved at the time of my appointment!"

"Very nice people even the dog is nice and very friendly. They did EXCELLENT WORK on my exhaust, my 11 year old pos impala is so quiet I thought it was a 2021 impala. The problem was the next day the emergency brake line was hanging from my car and I couldn’t drive it. When I got it towed to the shop the owner called me and said my brakes wasn’t good which was a lie. I got them done 3 weeks ago(the old pads still in the trunk and then said my control arms was bad and rear hub needed replacing(although it was fine the day before that brake line got cut) Their mechanic show me the bottom of my car the day before and didn’t say a word about control arms. I took it to another shop they said brakes and control arms were good and he fixed what was hanging front the ground and replace the rear hub for 100 dollars. 311 wanted 1000 dollars. Very nice people, very nice dog but that trying to get over on me isn’t cool at all."

"Giving 1 stars because they are nice people but idk about honest. I went in for a an oil leak came out of pocket $500 then went back because the actual problem wasn’t fixed and they wanted me to come out of pocket another $400 and that was a “discounted” price. I took my vehicle somewhere else and the ACTUAL problem was fixed and only costed $175. Again nice people but I feel like they didn’t really take the time to figure out what was really wrong and just wanted me to keep coming back spending all this money to fix stuff that weren’t the initial problem."

"311 Auto is the best auto service to go to! they take care of their customers and treat you like family. I have been dealing with them for over 3 years and I REFUSE to go anywhere else! I highly recommend them to anyone looking for a reliable mechanic."