Mr. Tire Auto Service Centers

"They do a great job, are personable, and have never price-gouged or prescribed unnecessary work unlike some other places nearby"

"Made an online appointment for 8:30 AM. Walked in at 8:26. No lines no waiting one vehicle in the driveway. Both men were sitting at the desk. I came in for changeovers and wanted new valve stems. And went next-door for a coffee and came back to a dirty filthy sitting room. At 9:25. I got up to check how much longer it would be and I found the Manager with his feet on the desk on his phone texting. I turned to him and said is my car almost done.? he said no it’s not even in there yet. I was not too happy about this. I had an appointment and I explained that to him. He said “you can’t use that system online he goes it’s terrible and it always screws up things. We’re swamped November and December so the appointments aren’t kept well. And I explained what’s the point of having an appointment system if you don’t abide by it? Again, he explained they’re just too busy to keep track of it and you can’t get near the place. Well, I seem to! Needless to say, I had a 10 o’clock appointment to meet my friend and here it is my car isn’t even in the garage. He said he’d get it in as soon as he can. This gentleman doesn’t deserve to be manager he is not kind or sympathetic, or made any concession to make up for his mistake. I’ve always dealt with Dominic and he has been fantastic to deal with. He did suggest to reschedule my vehicle or maybe call my friend and see if my friend can pick me up. Needless to say brought my car in the garage about 955 and my friend picked me up at 10:05. I returned after 330. He waited on me and never offered a courtesy discount or anything, and I told him that I was very displeased with this place how he handled my situation and I’ll be sure to fill out that survey when I get it and let them know what a poor job he did for me. It didn’t seem to fluster him. Not very good from an employee who has been there six years. He seems like the lazy one and lets everybody else do the work. Also my tires were not bagged and they were placed in my trunk and in my backseat. I will not be back."

"Called and spoke to Dominick to have NYS inspection completed and even though they were very booked up on a Saturday, they still were able to get it done as promised which was much appreciated. Thanks Dominick."

"Friendly and professional. Willing to book my appointment for inspection within a few days. Fast service. Fair prices. No hidden repairs. Very kind service manager. I’ll bring all inspections here."