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Murphy's Automotive
2863 New York 49, Central Square, New York, United States
About the Murphy's Automotive
Murphy's Automotive is a trusted car repair institution located at 2863 New York 49 in Central Square, New York. With a team of experienced technicians, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance to major repairs, we are dedicated to providing top-notch service and getting you back on the road quickly. Visit us today for all your automotive needs.
Photos of Murphy's Automotive
2863 NY-49, Central Square, NY 13036, United States
Opening hours of Murphy's Automotive
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Murphy's Automotive
"There is no better mechanic anywhere (that I know of) near me or in the surrounding Syracuse area. They are HONEST, do not charge you for petty things. Warranty their work. Prices are more reasonable than any other mechanic that I have found. My son even drives from Rochester to get his car repaired here because he only trusts them as well. Between my 2 children and myself and over 13 years of doing business with them we have gotten quotes for repairs from other shops (As I have one son who lives in East Syracuse and the other in Rochester). My oldest son had a quote from a repair shop close to his home and I basically said have it towed to Murphy's. I know you live in East Syracuse but the price is better, the quality of the repairs is better, it might be a longer drive but always well worth it for the quality of work they do. In short, if you want the job done right, warrantied right, and want to deal with an honest repair shop, this is the place for you. ONLY downside is they are not open on the weekends. But why should they be....they have such a demand for their impeccable service that if you need to wait a week....it's worth the wait."
"I have never had a problem here until this incident. I had a purge valve selinoid egr valve, and alternator replaced all good. I drove the car 20 miles to drop my daughter off and get to work and when I parked it it just reeked of gas. When I opened the hood gas was spraying all over my engine like a pressure washer. Turns out the grouded their ratchet on the fuel rail while changing the alternator (with the battery connected) and melted a hole in it. They decided a "good fix" was putting a screw in the hole with a rubber o-ring. 20 miles after leaving the gas had eaten through the rubber o-ring (every half normal person knows gas eats rubber) and put my life in danger due to complete negligence. Their explanation was that it is "impossible" to find a fuel rail for a 2007 bucik Lucerne but yet they had it fixed within three hours. They have no problem putting your life in danger to save time and money. They said most of their o.rongs are chemical resistant so they thought it was a "good fix". Complete incompetence and rude about the whole thing. Don't dare ask them questions to understand what happened because you will get screamed at. Spend your hard earned money somewhere else because these guys put on a facade of being nice people until you question them or call them out of scumbag decisions. Don't expect good customer service either because they are always snotty and patronizing. I also wanna say that they will put parts on your car without consulting you such as the EGR valve. The car may have needed it but they never asked me.if I wanted it changed. To sum.it.up they are alright until something isn't alright then their true colors show even when it is 100% their fault and you have every right to ask a bunch of questions after they put your life at extreme risk."
"went here today with my truck I thought had calipers stuck it's an older truck lifted all the bells and whistles called me with attitude rt off that bat and I had all kinds of thangs loose and he could rt me up for 3000 dollars rt now and that I would have to come up there and tell him what was wrong with it point him in the rt direction went there he was gone all the guys had attitude and I've heard the upcharge outrageously"
"My wife and I have been going to Murphy’s for 16 years now. This a fantastic hometown auto service provider. They are upfront with you about what your vehicle needs, and don’t upsell you a bunch of garbage like a dealer would do. Murphy’s is a busy shop for a reason, they get the job done. As long as we live here, we’ll be using them for all our vehicle services."
"We stoped here because our car started malfunctioning about a mile away while on a family road trip. The experience was fantastic. They took care of us right away even though they were booked up and had us back on the road in under two hours and for less than originally estimated."
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