M & R Automotive & Performance

"Brought my truck in on March 20th, 2023, knowing that it would be at least a week before repairs were done. I got it back on April, 21st, 2023. I was told to call back if things weren't right - twice on May 22, May 25 (was told I'd get a call back) and finally made contact on May 30th. I brought the truck out because the transmission is slipping. After a test drive I was told it's fine, it's the way I'm driving. Now I'm sitting on the the side of I-40 waiting for a tow truck. Not at all happy with lack of communication, being told the way I have driven the last 160k miles was the problem and now the added expense of a tow from Knoxville to Nashville."

"Respected the business in the main mechanic seemed genuine and knowledgeable. Made sure it was understood that either reman or OEM axle, and why. Customer is always right? Wrong! Sourcing a part from local part store, that couldn't be used, ***needed to be matched set***Website review, 1 star. Not even a close fit.--- tried to explain why Chinese axle wasn't working and couldn't work, it needed to be paired, in part store description. I was told I was being unreasonable, refund their cost of axle (65% less than I paid them), spoke to like a child, and pushed out the door. No, part wasn't damaged, 90 day return policy....offered me $5 extra if that'd make me happy. Even labor rate went up $15/hr from told when first meeting gentleman. The principle of the matter, is there is a price to pay for your actions...trying to take advantage of the less fortunate."

"Very friendly and comfortable place to have your vehicle worked on or inspected"

"Very nice and polite guys. Would recommend these guys for all car repairs"

"Best place you can go. If you don’t live near by make the drive it’s worth it. Christian honest place wouldn’t go anywhere else. They take care of me❤️ Cheryl Brown"