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Once Upon A Child
3333 West Henrietta Road, Rochester, New York, United States
About the Once Upon A Child
Once Upon A Child is a charming store located at 3333 West Henrietta Road in Rochester, New York. This unique institution offers a wide selection of gently used children's clothing, furniture, and home goods at affordable prices. Whether you are looking for stylish outfits for your little ones, trendy furniture pieces for their rooms, or cute home decor items, Once Upon A Child has something for everyone. Visit us today and discover the perfect items to create a cozy and stylish environment for your children.
Photos of Once Upon A Child
3333 W Henrietta Rd, Rochester, NY 14623, United States
Opening hours of Once Upon A Child
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Once Upon A Child
"This store was great! So many items all organized by gender/size and grouped by color to make easy and quick shopping for back to school."
"The staff are super and really sweet...i just lost my baby and they lady that does the intake of clothes completely understood when i came to trade in some baby stuff for my other kids needs...she could have told me to bring it all back in chunks but being the kind hearted people they are...she didnt...so thank you fro. The bottom of my heart and thank you for making the overall experience wonderful."
"The woman who I assume is the manager is extremely rude. She’s very short, snippy, condescending and always has a “can’t be bothered” attitude. You have to bring your clothes in neat and folded but when they return to you what they “Don’t want” they return them in a mess. Not to mention the attire the staff wears is almost as unprofessional as their attitudes."
"First and only experience selling to the Henrietta location. I had called the store several times to clarify rules and still there were more rules that I was not informed of until I got to the store. There really should be a thoughough list posted. The minute I walked in I was treated horribly by an extremely rude staff. My goal was not to make money from the items I was selling. My goal was to down size and clean out my baby items as my children are growing and no longer using. I thought I would try here before giving away, my mistake. I had a truck full of items. I asked if the door could be propped and they informed me that it could not because there are kids that are in the store and I fully respect that and I'm thankful that is a rule if I ever shopped there with my kids. I don't understand how you can be in customer service and stand at the counter doing absolutely nothing except rudely watching someone as they struggle to bring items through the door. As a staff the least you could have done was kindly offer to open the door as I came in, instead a mother with her child was kind enough to hold the door for me. This staff continued to make comments about the items that I had brought in and I hadn't even gotten the rest of the pieces from my car. I had explained to her that I had all of the pieces but they were apart to fit in my car and because they had been washed. She had a poor attitude and was a very bad first impression. The pick up process was much better the staff that cashed me out was kind but the pricing didn't make sense. Glad I could get rid of some things but absolutely not worth it."
"All parents need to shop here! Everything is organized and you cannot beat the prices. We happened to find some trolls toys for very cheap and my daughter doesn't leave the house without them"
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