SEPHORA

"We have ised their make up services. Christina (Tina) is the absolute best at doing makeup and teaching how to apply makeup. I recommend her 100%. Great service."

"Worst sephora ive ever been to. No one cares if you need help. The registers were down so i was referred to someone that was helping people check out. I waited in the designated line and oncr she was done with helping the lady in front me, she proceeded to take people out of the line, so i got out of line and went behind the people she was helping, then she took someone else that had stepped on the line that i was at previously , but after me. So clearly she somehow was helping whoever she wanted to. So disappointing for this “new” sephora to act like this..not going back!"

"Such a nice location! Very clean. Employee Lizzy was incredibly knowledgeable and immediately stopped her tidying to help me when i needed assistance. She was very helpful and I left with some great recommendations she gave me for my sensitive skin! Another employee (didn’t catch name, but was a bit older) also greeted me and said goodbye, everyone made sure I was taken care of despite there being only about three of them!"

"Extremely disappointed. Went into the store to return an online purchase, had the order on my Sephora app on my phone (which is where I purchased the product). When giving the product to return, I put in my phone number at the counter and gave the cashier the product I wished to return. She had to get assistance from the person next to her, not sure if she was a manager or what.. I definitely hope not, hindsight I should have asked… So for the whole “transaction” I could hear what she was telling her to input. There was no barcode on the order, just the order number which I showed her. I asked her if I needed to click the “start a return” on the app because I didn’t want to click that prematurely without knowing (was hoping this might would provide the barcode). She told the cashier “how about we do this” and told her to click “no receipt”. She went through the transaction telling her things that I questioned to myself and clearly made no sense and told me that the refund amount would be on a merchandise card and I asked why? She stated it was because it was over 30 days. Which is interesting because it was ordered August 26th and I was returning it September 9th.. which you could clearly see on the order. She was adamant that it wouldn’t allow her to refund to my credit card because it had been 30 days.. but she didn’t even put my order number in.. It was all a lie and a bluff because she probably didn’t want to take a loss at the store. I told them I will just return online because I was beyond frustrated with the obvious deceit the was occurring. They could careless."