TOPS Friendly Markets 906 Center Street, Lewiston, NY 14092

"I always hated the Starbucks in the store. It's completely in the way of everything and is a pain to navigate. I also still frustrated about how no one enforced the no masks, no service policy they had during the pandemic. Even in the peak of people getting sick and dying years ago, people would walk around the store without a mask. But today I can't hold it in anymore because the of the poor help i got from the receptionist I ended up buying a 50 dollar gift card I didn't want. I was trying to redeem the 10 discount on 50 dollar gift cards. It wouldn't show up on check out so I asked the receptionist where it was, and she said I would see it after I checked out. It was not there, and only after I finished the purchase and was told that it didn't apply to the gift card despite asking that exact person about it before I finished checking out. And then was told they don't do refunds on gift cards. That would be understandable if they told me the information I needed to know before I bought the gift card in the first place."

"Love this Tops ! The staff, price and product selection is great! So impressed that you always have more than one brand to choose from. The employees here are helpful and polite. Tops 5 star plus"

"Poor customer service this week. Employee in a black 4-door car yelled at me out her car window at me because she wanted my parking spot, she told me to park way in the back by the ATM machine. Last week bagged lettuce was old. Very poor customer service and produce. I prefer to drive out to Wegmans and Pelicanos"

"the store itself is no issue, it’s the starbucks. the issue is that they do not put the lids on the drink. as i went today and ordered my refresher, i went to pick it up and it went everywhere. unfortunately i did not get another one. not only that but the drinks taste nothing like how they do at the nf starbucks. here they’re watered down, and taste much like water. however i paid 6$ for a drink and expect to be able to drink at least one sip before it’s on the ground."