Hand and Stone Massage and Facial Spa 13540 Hoover Creek Boulevard, Charlotte, NC 28273
About the Business
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located at 13540 Hoover Creek Boulevard in Charlotte, North Carolina. Our professional staff is dedicated to providing top-notch massage and facial treatments in a tranquil and relaxing environment. Whether you're looking to unwind with a soothing massage or rejuvenate your skin with a customized facial, our expert therapists are here to cater to your needs. Come visit us and experience the ultimate pampering session at Hand and Stone Massage and Facial Spa.
Photos
Location & Phone number
13540 Hoover Creek Blvd Suite 500, Charlotte, NC 28273, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Reviews
"I absolutely love this location!!! The staff is so welcoming and you can tell they TRULY CARE about the customers experience! I was in yesterday and Jasmine went out of her way to help me with a situation I was having with another location. She took her time to ask questions and made sure my issue was resolved before leaving. I spent MONTHS battling with another location for something they fixed in 30 minutes. I will definitely make sure I am ONLY coming to this location going forward because of the management and staff. Thanks again!"
"3rd time getting a massage. First time at this location. And let me just say, Kristen was AMAZING!!! I went in with my husband for a couples massage and it was a great experience and will definitely be coming back. Thank you Kristen!"
"Just finished having a relaxing massage done by Kimberly! She was amazing. She was very tentative and thoughtful. They have breast pillows ladies! So if you feel uncomfortable laying flat on your breast, they got you covered. Thank you, Kimberly!"
"If I could give zero stars I would. This is the third time that hand & stone canceled my massage without texting me to let me know. I know if I don't show up they charge my account. But if they cancel without notice it's would you like to book again? So if I cancel my account I'm out $160.00 because they will not refund my money. To them it's no big deal but to me it's a lot of hard earned money."
"To remain professional I’ve decided not to describe my experience in detail as a former employee at Hand and Stone Rivergate although I have every right to. Let's just say as a client I would be careful. After working for this franchise for over a month I was fired instantly for refusing to have a tablet with an operating camera in the room as it is very illegal to do so. As a therapist I take ethics and clients' vulnerability very serious and this company especially management should really consider taking courses to better understand the massage therapy scope. Front desk associates/management were very immature, unaware, rude and loud and quite a few of my clients complained of that being a concerning factor. The client's experience starts when they walk in the spa and this company doesn't understand that concept. I definitely recommend not settling for this location as there are just much better therapists and franchises in Charlotte than this one."
List of local businesses, places and services in North Carolina
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos