Firestone Complete Auto Care

"I had a ten o'clock appointment but was able to receive service at 7;45 am. The Customer Service Representative was very accommodating!"

"Excellent service. Dustina and Ben helped us finally pass the emission inspection. Some weeks ago my girlfriend and I had a check engine light and we thought we solved the problem by installing a new gas cap. What we didn’t know was how to fully reset and turn off the check engine light. Dustina explained what had to be done to finish the process and SUCCESS! We had been to this Firestone before for our tires and had a great experience as well. These days it’s hard to find a mechanic you can trust but this is going to be our go to place for all our cars stuff. 5 stars!"

"I took my partner’s car in yesterday for an inspection, and had the absolute joy of working with Steve and Gage. When it comes to car troubles, we all know it’s never an easy process, but these two made things a breeze comparatively. They were beyond professional, the store was full, emotions were high, it was cold, and all of this was out of their control, but they handled themselves in every situation with utter decorum. They explained everything to me clearly, and helped me get the car sorted and taken care of by close. They were kind and compassionate, and gave me the straight facts, putting safety first and foremost, and I really, really appreciate that. They definitely don’t get paid nearly enough to handle all they do in a day!!!"

"Do not recommend for oil change but made my alignment good at free of cost for the 2nd time, thank GOD, i was very upset about as they made it worst first time! But the 2nd time they did not maintain the scheduled time because i had an appointment at 12PM but i arrived at 12.20 PM but they took my car for service at 5 PM but didn't take long for the repair. Anyway, i am happy as they made my alignment good but still, i had no work that day but if i would have, it would be so hard times as they didn't follow the mentioned scheduled hour. As a well wisher for Firestone, i hope you will do your service better to be a 5 start auto repair shop!"

"Absolute garbage service. I had an appointment and waited three hours, sat in the waiting room the whole time. My car never even got moved into the garage, never got touched. Why do you make appointments if you’re not gonna touch the car? I was told “manpower issues”. Okay fine - THEN DON’T MAKE APPOINTMENTS if you can’t honor them. I wasted hours of my day and ended up late to work, and my car is still not even looked at, let alone fixed. Go elsewhere!!!"