Truist
3231 Avent Ferry Road, Raleigh, North Carolina, United States
About the Truist
Truist is a financial institution located at 3231 Avent Ferry Road in Raleigh, North Carolina, United States. As a bank and finance provider, Truist offers a variety of services including credit cards, loans, deposit accounts, trust and investment management, securities, insurance, and mortgage products. Their affiliates, such as Truist Bank and Truist Investment Services, provide these services to customers. Truist also offers resources for consumers with Limited English Proficiency, including translation services. Customers can find information and assistance in various languages on their website. Please note that tax and legal advice should be sought from individual professionals, as Truist and its representatives do not provide such advice.
Photos of Truist
3231 Avent Ferry Rd #104, Raleigh, NC 27606, United States
Opening hours of Truist
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Truist
"The atm took 200 dollars from me during a cash deposit, glitched out. I went inside immediately to address the issue and they never gave me my money back."
"As a small business owner. I highly recommend this Truist. They staff is friendly and welcoming. Cici is wonderful, helping connect businesses with others."
"I had a disappointing experience at Truist Bank recently. My husband visited the bank this morning to get a money order for our rent and asked about ordering checks. To our surprise, the teller provided incorrect information, stating that most leasing offices don't accept checks. This was not accurate, and it left us feeling misled. Furthermore, the teller claimed there was a card shortage, which we later discovered to be untrue. When I called to clarify the situation and confronted the teller with evidence, she denied it. This lack of transparency and honesty from the bank's staff is concerning. I believe in open and honest communication with customers, and unfortunately, this experience fell short of our expectations. It's essential for a bank to provide accurate information and maintain trustworthiness, which we hope to see improved in the future. I also took the step of filing a complaint with her manager, hoping for a resolution to this issue. However, I must admit I wasn't satisfied with the response. While the manager appeared to care, the conversation felt lacking in meaningful action. It seemed like a lot of 'uh huh' and promises to 'train her employee,' which, given my experience, I'm skeptical about. As a customer, I believe in holding businesses accountable for their service quality and integrity. I genuinely hope that Truist Bank can take this feedback to heart and implement measures to ensure better accuracy, transparency, and accountability in their services. It's crucial for a bank to uphold its reputation and address customer concerns effectively."
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