Family Dollar
295 East Ridge Road, Rochester, New York, United States
About the Family Dollar
Family Dollar is a versatile institution located at 295 East Ridge Road in Rochester, New York, offering a wide range of products including clothing, food, groceries, and household items. Customers have the option to purchase individual units of products, with a handling fee applied to each unit, or upgrade to a case to eliminate per-unit handling fees.
For tax-exempt organizations, a tax exemption process is in place which requires creating an account on the website and providing tax-exempt information. Customers are also required to keep a copy of their tax ID certificate on file.
Gift cards can be used to pay for orders, with a 19-digit gift card number located above the magnetic strip on the back of the card. Customers can enter the gift card number and PIN if applicable to apply the balance to their order, or choose to remove the gift card if not using it. If the purchase exceeds the gift card balance, an additional form of payment can be used to complete the transaction.
Family Dollar values customer privacy and does not share phone numbers with third-party vendors. For more information on privacy and security policies, customers can refer to the Privacy & Security page on the website.
Photos of Family Dollar
295 East Ridge Road, Rochester, NY 14621, United States
Opening hours of Family Dollar
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 22:00
Reviews of Family Dollar
"I found that the store has come a long way…it was clean. The lines were fast. I found all that I needed, and the customer service was great."
"Family Dollar on Portland Avenue and Draper Street is the usual one that I use. For the most part they have everything I need. And now that The Rite Aid pharmacy on Portland is closed, I seem to be going to Family dollar a little bit more. Can't quite figure out why I don't give it that fifth star but I'm sure it'll come to me soon."
"I live a 5 min walk from this store and today was on a walk to enjoy the sunny weather, and broze though this shop to see if there were any snacks I might enjoy and I spent about 5 mins browsing snack areas only to feel like I could not justify eating more sugar esp since I just had a burger nearby. I left the store empty handed and walked about 3 mins from the door up the road only to have the manager of the store grab my arm from behind (I thought I was being robbed for a second) and ask demandingly "What did you take from my store?!". I immediately declared my innocence, showed the contents of my pockets and said "let's go back in the store and settle this there so you can see yourself!" which completely caught him off guard. I asked him on what basis he was accusing me of stealing, what bit of reality could he cite, and I asked "Was is psychological hunch? Pure speculation?" and he agreed! He had no concrete reason to offer. I have never shoplifted in my life. I had a pocket full of money when this happened. I am still in shock. This manager is out of control. He didn't even apologize once I walked away and it was obvious I had not stolen anything."
"Shane, manager, excellent, helped me add app for coupons & deals. However communication among employees needs improvement. Had emergency, asked to hold basket, be right back, sat in car. Came back in, basket gone. Employee put it away & said no one said it was being saved. I was shook up from emergency, upset my purchase was gone/put away, I grabbed what I could see gave to employee to save for this morning. Ive called store this AM @ least 5 times, NO ANSWER. was letting them know I'm running late today. Hope My Stuff WASNT PUT AWAY AGAIN. Gosh, what away to loose a large purchase."
"My favorite Family Dollar in the Rochester Area. Very clean and well stocked inside. Very polite and helpful staff. All smiles and friendliness. Prices are always low and I'd shop here every single time if I could. Highly recommended"
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