Goodwill Store & Donation Center

"Hi....I am an Avid thrift shop junkie....and I frequent the William Street location as well as the Delaware Ave. , where I shopped on 2/01/24. I wanted to compliment 2 Goodwill employees...Caroline and I believe Natasha...both from the Delaware Ave. store for being sooo friendly and helpful while maintaining a professional attitude. I've just about given up with customer service in general....so it was refreshing to get not only one .....but two genuinely nice caring individuals to deal with! Sincerely, Julia"

"Wonderful store. Clean and organized. Helpful and courteous staff!"

"I don’t usually review places that much but I really wanted to make it aware how amazing the cashier was. She was so kind, and so sweet. I truly wish this world was made with more people like her: it would be a better world. Her name was Sophie I believe."

"New policy on not selling untagged merchandise is dumb, workers are super petty. Not going back unless I hear they revoke the policy. I assume the current workers will be fired by the policy is revoked - saw them make a very nice woman cry. For other customers, I recommend the nearby Amvets and Savers locations. They have the same merchandise cheaper, and if rogue customers cut tags, they’ll still sell it."

"I have been shopping at this store for a long time as I live right in the neighborhood and don't drive. The staff has always been friendly, but on a recent trip, I was treated very rudely by the tall, slender individual behind the counter. When asked about my senior citizen status, I joked about being on social security and Medicare and was rudely told that a simple yes or no will do. I felt that the comment was totally uncalled for, and it left me feeling very uncomfortable. I guess employees don't like to engage in friendly bantering with customers anymore."