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stayAPT Suites Raleigh-Durham/RTP
1009 Lower Shiloh Way, Morrisville, North Carolina, United States
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About the stayAPT Suites Raleigh-Durham/RTP
Welcome to stayAPT Suites Raleigh-Durham/RTP, located at 1009 Lower Shiloh Way, Morrisville, North Carolina. Our lodging institution offers spacious suites with a dedicated living room, full-size kitchen, and separate bedroom. With modern designs and tasteful amenities, stayAPT Suites provides a comfortable and convenient stay for guests. Each suite features a full-size kitchen with all the necessary appliances, a sleeper sofa, lounge chair, Smart TVs, walk-in closet, and work area.
Our Non-Smoking Hotel also offers Pet-Friendly Rooms for your convenience. Whether you're staying for a short visit or an extended stay, our hotel policies ensure a smooth and hassle-free experience. Payment is required in advance for guest rooms, and cancellation policies apply to ensure a seamless booking process.
At stayAPT Suites, the health and comfort of our guests are top priorities. Our housekeeping staff maintains high standards of hygiene, and housekeeping services are scheduled based on the length of your stay. From towel and linen exchanges to full housekeeping services, we ensure that every inch of your space is clean and comfortable.
Conveniently located in the Research Triangle of North Carolina, stayAPT Suites Raleigh-Durham/RTP is minutes away from major attractions such as the North Carolina State Capitol, Raleigh-Durham International Airport, and local universities. With easy access to I-40, guests can explore the area's research, education, healthcare, and tourist destinations.
Download the stayAPT Suites app to unlock exclusive deals and stay updated on the latest news. Whether you're traveling for business or leisure, stayAPT Suites Raleigh-Durham/RTP offers a home away from home experience for all guests.
Photos of stayAPT Suites Raleigh-Durham/RTP
1009 Lower Shiloh Way, Morrisville, NC 27560, United States
Opening hours of stayAPT Suites Raleigh-Durham/RTP
Monday:
07:00 - 23:00
Tuesday:
07:00 - 23:00
Wednesday:
07:00 - 23:00
Thursday:
07:00 - 23:00
Friday:
07:00 - 23:00
Saturday:
08:00 - 13:00
Sunday:
15:00 - 23:00
Reviews of stayAPT Suites Raleigh-Durham/RTP
"Unfortunately, that was the most embarrassing experience I ever had. We booked in this hotel to enjoy the New Year’s Eve festivities with our family and friends To start, we booked two rooms, one of the rooms the dishwasher full of dirty dishes, I cleaned it by myself (they didn’t have anybody to help us out) and the other room the dishwasher was broken, the furniture was dirty, a/c grill was damage. Second day we were walking our two little dogs outside of the building, I forget my keys and I let the door open. I was right up front of the door when this person Justin (apparently the general manager) approached us in a very bad actitud, very unprofessional. He noticed that we had two little dogs and charged us without authorization $150 for both dogs, when we noticed the charged in our credit card , we asked him about the situation and again this person very agitated called the police arguing that we invaded his space. The police came, and again this person “Justin” tried to prevent us to spoke with the police and explained the situation. He couldn’t justify himself to the police why he charged us without authorization. To the end after 3 weeks the hotel returned all the money and no apologies regarding the situation I noticed that this Guy Justin had several bad reviews from other customers, honestly he shouldn’t be working in that position and or taking care of the customers services. He make our vacations a real nightmare."
"Very appreciative of Justin, Zarina, and Maliek they all made sure we had a very suitable clean room. Always was nice and helpful when we needed something. Very convenient to shopping centers."
"Wonderful people that work here from the general manager Justin and the house keeping Zarina and Melik. Always making sure that the guest has what the need and rooms are kept very clean."
"I am writing to report the General Manager Justin at the Raleigh North Carolina location. He was very rude at check in highly unprofessional. He stated absolutely no pets and had 2 cats in his room. Which the site says pet friendly. The toilet tank broke in our room and he did move us to another room but said he was only giving us $20 back. His tone in his voice was very high when having the conversation about be reimbursed. We asked to speak with someone above him he said he is the highest person and there’s nothing no one else can do about all the complaints and ignorance that we received this man. I believe he is too young for the position that he holds. The property is very nice but having to walk on egg shells because the threats we were getting from Justin was uncomfortable. Yes he did say if he gets any complaints about noise from my 1 year old niece, we would be charged a fee. I found that insane. I wouldn’t recommend anyone to stay here while he is the manager BTW as soon as we left to switch rooms I went back in to get my wok pan and it was gone. Who would just take a pan Walmart is walking distance"
"Worst experience of my life!! Justin is extremely rude and inconsiderate! Claimed we were in violation of the pet policy because we OWN 3 dogs but only had 2 on the property, per their stated pet policy. He had us removed because our truck took up “too much room” we just relocated, arrived at 4 am so ABSOLUTELY NO STORAGE WAS YET OPEN! Took the last of my money with no refund, leaving my disabled husband (he only has 1 leg), my 3 children and our 2 dogs left on the street. When I requested to speak with management he claimed there was none. Since we were not out within minutes, apparently I needed to tell my child who was in the shower to immediately get out, he had the police show up. I was cooperative and packing our things as quickly as I could. We were not disruptive, kept to ourselves and caused no issues. I paid for my 2 pets that were with us. I hope he enjoyed his nice warm bed while he left my children to sleep in a car. We were not in violation of a single policy, paid what we were charged and was in no way disruptive. He couldn’t even give my money back so I could get somewhere else for my family to stay. Never again will we stay!! I would rate zero stars if possible. He will probably even have this rating removed."
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