Founders Federal Credit Union
957 Gold Hill Road, Fort Mill, South Carolina, United States
About the Founders Federal Credit Union
Founders Federal Credit Union is a finance institution located at 957 Gold Hill Road in Fort Mill, South Carolina, United States. They offer a wide range of financial services including savings accounts, checking accounts, loans, and more. With a focus on customer service and community involvement, Founders Federal Credit Union is dedicated to helping their members achieve their financial goals.
Photos of Founders Federal Credit Union
957 Gold Hill Rd, Fort Mill, SC 29708, United States
Opening hours of Founders Federal Credit Union
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Founders Federal Credit Union
"The service in the building is fine though there is usually a bit of a wait. My low rating is for the reliability of the debit card and other online bank transactions. My sons have tried to use their debit card in several places around town and they just do not work. They have come in several times and had things reset and it still does not resolve it reliably. I have also had payments to the bank not go through and had to route them to other accounts. The app works fine and never had a problem with checks but the other issues are a problem since you expect a debit card to work 100% of the time and for deposits to go through 100% of the time."
"This bank will lose your car title I paid my car loan in full on July 2022 I was told that I was going to receive the title by mail in 10 to 15 business days, I’m going on 2 months now and I have yet to receive anything. I have called and I have gone to this location in person to ask what is going on and all I get is that I have to go to the DMV and PAY for a DUPLICATE title. What I don’t understand is why I have to spend my time and more money to go to the DMV and get a DUPLICATE title not even the original title that this bank is supposed to send me, if I understood correctly by our contract this bank was supposed to send me my original title but I’m being told to go get a duplicate and pay more money. Worst bank to do loans with."
"Was going to open an account with them, first time inside this building. I don't know how things work. I stand around until two ladies passed by me and didn't payed attention to me. Then I sit down and wait for about 15 minutes. Then someone comes in and goes to a banker and she asks him did you sign in on the computer? He says no I don't know about that. At least someone should ask people that seem like they don't know what they're doing if they need help. Also can't bankers see who signs in?"
"Slowest Founders I have ever been to. Been in line outside going on 30 minutes and the line has moved maybe one car while the other line is steadily moving but I'm now locked in and cannot get out. I dont understand why were not being helped and our line has been at a standstill and the AC in my car is no longer even cold. It's nearly 100 degrees. The other line has been moving but the 2nd line whoever's is inside needs to retrain or figure out what the hell they're doing and maybe even gain some common sense. I'll never be back to the founders on Gold Hill Rd. I'll drive out of my way to go somewhere else."
"I had heard good things from others who bank here and decided to stop by one afternoon and open an account at this location. Have to say that the two staff members I dealt with were very slow and unprofessional. There was hardly anyone there at the time I went and they had me wait almost 40 minutes before being seen. The first teller I spoke to seemed a bit annoyed with my questions about opening an account. Should have taken that as a precursor to what was to come. This bank hires a lot of clueless individuals. I have called and stopped by several times to ask questions or get some information and every time I am told to just go to the website. Why even have branches if you expect everyone to go online for everything? Will be looking for another credit union soon."
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