Bank of America (with Drive-thru ATM)
6425 Albemarle Road, Charlotte, North Carolina, United States
About the Bank of America (with Drive-thru ATM)
Bank of America at 6425 Albemarle Road in Charlotte, North Carolina offers convenient banking services with a drive-thru ATM for quick and easy access to your accounts. As a well-known financial institution, Bank of America provides a range of banking and financial services to meet the needs of individuals and businesses. With a commitment to customer satisfaction and a strong presence in the community, Bank of America is a trusted choice for all your banking needs.
Photos of Bank of America (with Drive-thru ATM)
6425 Albemarle Rd, Charlotte, NC 28212, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Bank of America (with Drive-thru ATM)
"Long line only 1 teller. There were other people in the back just talking. I understand the want to socialize but not in front of a long line. Went to go exchange my coins and the teller was very rude complaining about having to count the coins and slapping the rolls back on the table to give back to me and told me to count them again because they looked short, they were actually over when I counted them. Then they didn’t give me $10 from the coins that were already counted."
"Lines always too long. 1 teller, 2 if we are lucky. Business line that is not in use, so what's the point of the signage? People in back talking when they could be helping. Please do better. Still no improvement? Not well ran. No improvement"
"I was there on a Saturday morning to take care of a mortgage issue. One young Hispanic man who was apparently "in charge," said to a lady who was waiting to talk to someone in Spanish: "We don't help anyone on Saturdays who don't have an appointment." I intervened and told him that that kind of information was not in their website and if that was the case, the link to make appointments didn't work. And I showed him the site with the broken link. This "manager" walked away without acknowledging me. I was surprised at how arrogant, unprofessional, and condescending this guy was towards the female customer. Just because this person is wearing a tie and a suit, he is not better than any other “common” customer who might feel intimidated by this “manager” arrogance. Not only that, when I talked to another Hispanic guy, I was told that I had to go see Brandon at the Tryon and WT Harris Blvd, to solve my issue. That was a lie. I went to see Brandon on Monday and he told me: “I can’t help with this, you will have to call the mortgage center, I’ll give you the number.” Why do people lie? This is unethical, discriminatory, and shows lack of professionalism towards Hispanic customers."
"Bank of America has been my bank for almost 30 years. I have used this branch for 16 years and I have always had a wonderful experience at this branch. Everyone is kind and professional. The management and staff are all polite with an organized system of handling customer flow in and out of the banking center. Everyone is greeted with a smile and willingness to help. I love it!"
"The service provided is excellent. The queuing is understandable, since lots of other branches are closed. The security is friendly and helpful, and ushering us to be seated after we stated what we want to do at the branch. Antonio, the staff who helped me, provided excellent service. Quick and fast response. He is also friendly all the time throughout the entire conversation. The place is a bit small, so if there are lots of customers you may be queuing outside."
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