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Microtel Inn & Suites by Wyndham Charlotte/University Place
132 East McCullough Drive, Charlotte, North Carolina, United States
About the Microtel Inn & Suites by Wyndham Charlotte/University Place
Microtel Inn & Suites by Wyndham Charlotte/University Place is a cozy and comfortable lodging option located at 132 East McCullough Drive in Charlotte, North Carolina, United States. The hotel offers a convenient location near the University Place area, making it a great choice for both business and leisure travelers. Guests can enjoy modern amenities, spacious rooms, complimentary breakfast, and free Wi-Fi during their stay. Whether you are visiting Charlotte for work or pleasure, Microtel Inn & Suites by Wyndham Charlotte/University Place provides a welcoming and affordable accommodation option.
Photos of Microtel Inn & Suites by Wyndham Charlotte/University Place
132 E McCullough Dr, Charlotte, NC 28262, United States
Reviews of Microtel Inn & Suites by Wyndham Charlotte/University Place
"The whole experience is a breath of fresh air.I have to live in hotels. And this is the first one where they truly and sincerely are here to accommodate you and to go above and beyond miss Debra. Goes out of her way to make sure you are happy. And in awe with shock because of the accommodating kind. Ways that she makes sure to give to every customer. nobody, including the maintenance man early housekeepers, are never rude. Everybody is happy like a family. Then you have missed Veronica and Mr. Brown. Who will never have a slight attitude with you. All smiles. And great personalities.the room is clean and comfortable. BUT The t v is the icing on the cake it is like wow. This is my go to spot"
"There was no one at the front desk when we arrived. We found pubic hair on the bed after we checked in and noticed the staff didn't return the ID card to us and left it in the copying machine. The room is old and smells bad. The light is broken. There is no refrigerator as well. We didn't want to stay there for a minute. Wish we booked somewhere else than this."
"I have just experienced the worst customer service and utter disrespect when doing business with Microtel Inn and it's owner company Wyndham. This whole situation began with my family and I simply making reservations online for a one night stay at Microtel Inn located in Charlotte NC on McCullough Rd. After finally arriving to Microtel Inn we were very tired and ready to get to our reserved room to sleep and relax. When we get inside of the hotel and approach the service desk, my family and I witnessed a heated argument happening between the middle aged white lady working at the hotel service desk and a woman who had rented a hotel room. My family and I immediately noticed how rude and disrespectful the lady working at the customer service desk was. We quietly waited until the 2 finished arguing. Then approached the lady working at the check in desk. We were immediately greeted with rudeness and disrespect by the lady at the check in desk. She glared at my family and I and said "yes....well I hope you have already made reservations." I said yes we do have reservations. She asked to see my ID which I gladly handed her. She slammed my ID down on the counter and shoved it back to me across the desk. She then told me that " we don't rent to anyone who has a Charlotte address on their ID. I was completely shocked and dismayed by her disrespectful attitude and her statement about not renting to people who have a Charlotte address. I asked her why this information wasn't explained online before we made reservations. She then grabbed a sign from the side of desk and slammed it down in front of us. The sign stated that this Microtel Inn doesn't rent to Charlotte residents or many other people who live in surrounding areas close to Charlotte. This was unacceptable to me, mainly because the hotel itself is located in Charlotte NC. She immediately said I wi refund your money without any further explanation. My family scrabbled to look online and call other hotels to try and last minute reservations. The lady refunded me our money and then informed us that it usually takes a week for refunds to post to accounts. She slung me the paperwork of the room cancellation and then walked away. We were just left standing there with no hotel room and having a very difficult time finding a hotel with any vacancies. I immediately called Wyndham corporate to complain about this horrible experience and inconvenience that myself andy family were left to endure because of this ridiculous rule of not renting to people in certain cities. It seemed suspiciously racist and discriminatory. After speaking with corporate at Wyndham the owners of Microtel Inn it was apparent that not only did they not care about our treatment at a hotel owned by them, they even condone and give permission to hotels owned by them to enforce such discriminate rules and actions. Therefore, I would Never Ever recommend Microtel Inn nor Wyndham or any hotel company owned by Wyndham. I would and will tell my story of my horrible experience and advise to never support such companies that care nothing about their customers."
"DO NOT WASTE YOUR MONEY HERE!! I was visiting Charlotte to see my son and stayed here for one night, because I was unable to stay at his place until the next day. I should’ve read the reviews before booking, but I learned the hard way! The staff have no personality are not friendly, and the rooms are filthy, rundown, nothing works( my tv worked, that was all!). I have never stayed in such a dirty place in my life! When, trying to check out, there was no one at the front desk. I had to leave my key on the desk. The housekeeper walked into the back, looked at me and walked away, so I left my key and walked out! Also, a very unsafe area of Charlotte! I could go on for days about all the problems with this place but I think the pictures that I’ve uploaded say all I need to say, and I feel this place should be shut down!!"
"The staff was nice, but that’s about it. The whole place smelled of old hotel and cigarettes/pot. It needs updating bad - from the look and feel to the elevator to the rooms themselves. In my room the lighting was poor/blinking. The bathroom had a couple of roaches, the hot water faucet on the sink was broken off, and the shower made a squealing noise when used. The walls also seem to be thin as I could hear others in their rooms and the hallway. I would recommend avoiding this place as there are other options nearby. I can’t believe I wasted points and money on this place."
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