Bank of America (with Drive-thru ATM)

"I had an appointment to open a new checking account and was greeted and helped right away, even though I got there early! Shia was so kind, helpful, and personable. I had to end up coming back later the same day because of an issue with my debit card and they helped me, again, right away. Nadia was very helpful as well! Overall my experience was great."

"7 people in line and 1 teller. No drive thru anymore. Employees taking breaks and not one helping the teller. This is the poorest customer service I've experienced yet."

"I had to have some funds converted into a cashiers check on 8/14/23. I was greeted by a beautiful young woman who patiently listened to what I needed and explained it to Barbara. She followed through with my request perfectly and quickly.A really helpful experience."

"I went into this branch as there is a significant amount of money that is missing from my account. I set an appointment, I arrived before the appointment, and the woman told me she was going to check me in, 15 minutes later, I was still waiting while she helped a flow of walk ins. After 15 minutes I finally asked what was going on as I was on my lunch break and I didn't have the time to just be sitting waiting, I would've just walked in but was advised that I would be helped quicker with an appointment - wrong! It would be one thing if this was the only issue, but finally I am being helped by the financial advisor, and he keeps telling me that I am wrong - I don't know how I could be wrong when you could VERY CLEARLY see that the money is missing from my account according to the transaction history. I kept trying to speak, and he kept speaking over me. I finally said "May I please finish my sentence" in the most polite way I possibly could despite my growing frustration. The gentleman locked his computer, stood up, told me to not dare raise my voice at him again, and went to leave the room. I said sir I have not raised my voice at all, I have been nothing but polite and would just like to finish my sentence without being interrupted. He sat back down and in a very snarky manor told me to carry on. I finally finished my sentence and he just dialed the number to customer service and passed me off to them. I still haven't received my money back now 4 days later. When I called customer service, I was told the branch never even filed a claim nor notated anything from my visit. If I'd known they were just going to make me wait beyond my appointment time and then be nasty and pass me off to customer service, I wouldn't have even bothered taking the time out of my work day to go and speak with them per their advice. So - take my advice instead, DO NOT GO TO THIS BRANCH, they will just waste your time and treat you with no respect. They have no idea how to help their customers, nor do they seem like they even care to. Don't waste your time and your sanity for the day with this lot."

"Great location rite infront of bestbuy. Only problem is parking is horrible if u go during peak timez. But overall a great bank. The bank has a great mobile app an the company as a whole promotes it. The app is great. Overall bank is great better than its next door neighbor . I would defintly recomend them if u are lookin 4 a new bank. Also it has a great network of atms available on both east an west coast 4 the domeztic traveler 4 fun or work."