Towne Mortgage of the Carolinas

"So, unfortunately, I have to leave a review based off of my experience yesterday with a representative. I did not quite catch your name but she called me in regards to my application that I filed online and she asked me to talk about myself and explain why I was relocating. I have applied for many loans in my lifetime and have never had to explain why I was moving, or give a background explanation of who I am. To add insult to injury the woman I spoke to yesterday had informed me that I would qualify for an FHA loan due to my score, being under 700. I informed the woman that I was not interested in an FHA loan and that I was only interested in a conventional loan. She asked me about my properties that I own here in New York and I informed her that I was selling my properties upon my relocation. The woman then went on to tell me that she would be happy to help me with an FHA application instead. I again informed the woman I had no interest in applying for anything other than a conventional loan and that I had already been qualified and received a preapproval from a credit Union in the area and that I was actually only looking for options with Tawne. It seems as if she was more concerned with pushing me into applying for an FHA and deterring me from a conventional loan due to the fact that they make more money off of an FHA loan then if they were to do a conventional loan for clients. So when the woman at this company stated that your credit score had to be above 700 to get approved for a conventional loan she was lying and therefore, forcing clients, into FHA loans so their company can make more off of the backs of their clients. I informed the receptionist woman that I was a real estate investor and that I am privy to scores and credit worthiness and what the legal credit requirement for a conventional loan starts at 620. My score is 687 and is expected to go back to my original score of 745 due to my Amex card limits being paid back down. Furthermore, I intend to file a complaint to The Consumer Financial Protection Bureau and The Federal Trade commission if my inquiry for this fraudulent loan application isn’t removed from my report. It’s clear this lending company is only interested in pushing FHA’s off to minorities even if they qualify for Conventional loans which my credit, income, and the fact that I have $138K in my savings to back my complaint up. It’s sad that I had to experience this to bring some light to companies who profit off of fraudulently pushing FHA loans to over qualifying people for profit. P.S. Please tell the owner not to waste his breath coming under my review with a fake apology for my experience. You’re only sorry you got caught."

"Brad was our mortgage lender. We signed with him September of 2021 when interest rates were 3.50%. He advised against locking in a rate until our house had windows installed. In January Brad called to state he was watching Interest rates and would contact us in the upcoming month. He did not. When he did call, interest rates were 4.80% and climbing. He claimed he forgot to call us and that the war with Ukraine made the interest rates jump quickly. He offered for us to buy points to bring our interest rate down. Why would we pay him money for not looking out for us? We learned the harsh lesson of being our own advocates rather than trusting that people have our best interests in mind. We chose to go with a different lender. Brad forgetting to call us is costing us $300 more per month. Extremely disappointed."

"Brad truly took care of my husband and I during the loan process. We are so happy we chose him and his team to help us buy our home. He answered all of our questions, walked us through step by step and truly seemed to enjoy his job. He was patient, respectful and professional. He also responded quickly to our inquiries and provided updates throughout so we knew we were on track. I would highly recommend working with Brad to anyone purchasing a new home."

"Doug Anderson and his team made this experience a great one! Everything from the application process, mortgage approval to our close was handled with care and great communication. Doug was able to address our questions and provide options based on our mortgage needs. His experience in this industry helped us to make the right choices. A true partner in throughout the buying experience. We highly recommend Doug and the HPW Towne Mortgage team!"

"We couldn't be happier with our experience! Brad walked us through each step of the process and was available whenever we had questions. He followed up with us everytime he said he would. His entire team was very responsive and quick to reach out with answers to our numerous questions. They were even able to move our closing up a few days earlier than originally planned. I feel very confident recommending Brad and his team."