Sonic Drive-In

"Their system was apparently "down" and said they are only do deliveries. I sit in the parking lot and order my food through the sonic app (btw a large strawberry shake costs $16). Go back to the drive thru and the same rude woman said they are not taking orders at all. Not even deliveries. When I told her that just 5 min ago she said they're doing delivery orders, she ignores me. When I ask for a refund she rudely tells me to get it from the delivery app I used because apparently "sonic doesn't do refunds". I would advise that you turn off the "drive thru open" sign if you're not open. Then I would fire whomever was working on 12/20/23 at 8pm because she's rude, unprofessional and lost you $16 that night and future revenue as well."

"My negatives from 2 trips are that the fries are tasteless and soggy. The Jumbo popcorn chicken is also tasteless but has a pretty good crunch. The cheese in the mozzarella sticks is really chewy, so it makes the side very unpleasant. The positives are the option of adding flavoring to drinks, It's my favorite part of the menu. The Pretzels are really good, and both the cheese and non cheese signature sauces go great with them."

"This location is the worst I don’t know why it took me until just today to give them a negative review. Since the pandemic you haven’t been able to tell if they’re even open and I have gone there on numerous occasions and the female on the intercom has no idea what I’m talking about when I come requesting to use the app. I’m fed up I’ve eaten at Sonic all over the country and only have issues with this one."

"This location is GARBAGE. I was literally the only person in the drive thru and parking lot was empty. They weren’t busy at all. The dude told me to hang on a second. Almost 5 min pass by and STILL nothing. I drove off. I can’t even rate the food because the dude didn’t wanna take my order. Please take these reviews seriously and speak to the people that y’all hire. If they don’t wanna work and give the Sonic expectations… FIRE them."

"We visited this place on the Sunday. There was plenty of parking spaces. the Place was open and sunny. It was pleasant to sit in. We were attended to well and asked if we were ready to order. the order took about 10 minutes to prepare, the sauce was forgotten but i had no issues getting the sauce by asking for it. The limeade was great, the fries were acceptable, the chicken was average and the breakfast sandwich was OK. Overall the food experience was average."