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Baymont by Wyndham Rock Hill
962 Riverview Road, Rock Hill, South Carolina, United States
About the Baymont by Wyndham Rock Hill
Baymont by Wyndham Rock Hill is a cozy and comfortable lodging option conveniently located at 962 Riverview Road in Rock Hill, South Carolina. This charming institution offers a range of amenities to ensure a pleasant stay for guests, including spacious rooms, complimentary breakfast, free Wi-Fi, a fitness center, and an outdoor pool. Whether you are traveling for business or leisure, Baymont by Wyndham Rock Hill provides a welcoming atmosphere and excellent service to make your stay memorable.
Photos of Baymont by Wyndham Rock Hill
962 Riverview Rd, Rock Hill, SC 29730, United States
Reviews of Baymont by Wyndham Rock Hill
"The rooms are renovated and clean. I made the reservation online, everything went well at reception. Near the 77. I recommend."
"Pros: Semi renovated rooms Cons: seemingly prejudice (all poor reviews were left by people of color), terrible customer service, aggressive anxiety inducing staff, WILL charge your card unauthorized, WILL go into your room regardless if you put the DND sign up or not, and you MIGHT get your deposit back Would not recommend. I had to fight for my deposits back and received 2 of 4. They charged my card without my authorization not once but twice. They were impossible to speak to, even the manager Melissa had no people skills. She bragged on me having to go thru Wyndham for help bc she refused and stated “You can put in another request online” snidely before hanging up on me. Wyndham was no help and said since they are privately owned there was nothing they could do. I calmly let Desiree know I didn’t receive my deposit back and she said in their system it cleared that’s it. No other help was offered. Simply onto the next customer. I requested a room prior to them being there. Later she started slamming doors and banging on things being very threatening refusing to book me a room after I simply asked to charge my dead laptop quickly to get the members reward rate online. I have anxiety and I am between housing. All i wanted was a goods night rest & I drove all the way from Charlotte bc of the great rate and prior business with them but it’s not worth it to be treated like that when you already having a tough time. A little empathy goes a long way. But everything happens for a reason God directed me to an AirBnB in Rock Hill with a woman of GOD for the same price and she had a laundry that actually works (theirs does NOT despite it being advertised) . Also, I disputed the charges and unreturned deposit from my bank. I pray they find more grace for people that choose to spend their hard earned money with them. If you dare book here bring your deposit in CASH. They don’t have a problem running money on your card at will. For extended stayers they go in your room no matter what, so put your valuables up when you leave. Close to the highway so certain rooms you hear traffic clearly all night."
"The managerment team is horrible targeting me to find every way to kick me from false accussing me of smoking in the bathroom to leaving marks the sheets the hispanic maid with the old tooth will lie on you in a heart beat just to ge you put out and the manager white manager will not even try to listen too you when you make a request for the hispanic maid not to come in the room unless you are there this hotel is stay was horrible i advise you if you are thinking of booking here think twice and to add too it. i think the hispanic maids are racist. the maids almost walked in on me while i was sleeping without knocking and walked in on me while i was just getting out of the shower."
"Rooms are awesome and everything has been renovated so brand shining new. Awesome value! Ms. Melissa and her daughter at the front desk are professional and friendly!"
"If I could give them 0 stars I would. Husband booked a room here and when he got to the lobby to check in nobody was there. Tried calling out and calling the lobby phone and no response with either. Husband is traveling for business and had to request a refund which will take days as we all know but also had to book a room somewhere else. Called customer service to complain and the rep acted like it was okay for this to happen. Horrible customer service experience. Don't have to worry about us doing business with them again."
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