Fifth Third Bank & ATM
214 West Franklin Street, Chapel Hill, North Carolina, United States
About the Fifth Third Bank & ATM
Fifth Third Bank & ATM is a trusted financial institution located at 214 West Franklin Street in Chapel Hill, North Carolina. As a full-service bank, Fifth Third offers a wide range of banking and financial services to meet the needs of individuals and businesses alike. With convenient ATM access, customers can easily manage their finances and access cash whenever they need it. Whether you're looking to open a checking account, apply for a loan, or simply withdraw money, Fifth Third Bank & ATM is here to help you achieve your financial goals.
Photos of Fifth Third Bank & ATM
214 W Franklin St, Chapel Hill, NC 27516, United States
Opening hours of Fifth Third Bank & ATM
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Fifth Third Bank & ATM
"Mitchell and his team are the best! Their customer service is more than just a friendly welcome when you walk in the door. Neha, Joe, and the whole team, are so knowledgeable, I feel like I have a partner in my banking experience."
"I’ve been a 5/3 customer for years, but came in to close my accounts for various life changes. I had a pleasant experience with Alea—she was so friendly & made the whole experience a good one! While I was in the branch, another customer rudely interrupted Alea & me while we were talking, and continued to glare and make loud/rude comments. Alea was very professional during the whole encounter, and even sent me a nice note afterwards to apologize for my experience related to the woman’s behavior & to congratulate me on my recent marriage and upcoming move! Taylor was working with the rude customer while I was there, and she was kind & professional throughout that encounter as well!"
"We have been a customer with Fifth Third bank for over 10 years. We took a home mortgage loan with the Cary, NC branch in 2010 that is closed now. As we live in Chapel Hill, we contacted the new local Fifth third branch in February this year for a new mortgage. The preauthorization was done without fuss. We have now been trying to contact the persons involved with helping us take this further (house may close soon). Despite emails, messages left on cell phone and complaint with the bank office via phone, we have yet to hear from them for the past month. We are disappointed and have approached other lenders. Will likely close our accounts with Fifth third soon."
"This is a two part review about this branch and 5/3 as a whole. I give this branch 5 stars simply because they seem to know you by name each time you come in and are always super friendly and I enjoy my time coming in. If you do join the family this is a branch I recommend. Personally for me, the bank itself isn’t a good fit for me. Nothing against this branch itself but from limited hours (which may be due to Covid) when I neee a representative (they are closed Sunday), to clunky mobile app and features not working as they should to the fact that I’ve had to contact customer service about two issues multiple toners times after being told it was handled I’d rank the bank itself 2.5 stars. I wish my overall experience was just as good as with the Branch. I’ve since moved most of my primary checking elsewhere and use 5/3 as my leisure account"
"Went to close an account for various reasons and worked with Alea Henry. She was WONDERFUL, so helpful and pleasant—if we need an account in the future we will sincerely consider Fifth Third just to be able to work with her in the future! Thank you!"
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