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Fenix Parts (Previously A&P Auto Parts)
2384 Creek Road, Palmyra, New York 14522
About the Fenix Parts (Previously A&P Auto Parts)
Fenix Parts (Previously A&P Auto Parts) is a reputable car repair and parts store located at 2384 Creek Road in Palmyra, New York, United States. With a commitment to providing top-quality automotive products and services, our experienced team of professionals is dedicated to helping customers find the right parts and accessories for their vehicles. Whether you need a simple repair or a complete overhaul, Fenix Parts is your one-stop shop for all your automotive needs. Visit us today and experience the difference in quality and service that sets us apart from the rest.
Photos of Fenix Parts (Previously A&P Auto Parts)
2384 Creek Rd, Palmyra, NY 14522, United States
Opening hours of Fenix Parts (Previously A&P Auto Parts)
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Fenix Parts (Previously A&P Auto Parts)
"Absolutely horrible customer service, rude, aggressive and unprofessional; The shop I used and I have been attempting to contact the representative that sold not one, but two malfunctioning transmissions including the warranty for my vehicle that as a first responder I rely on, since May with not a single response. To say I am disgusted and will be filing legal actions if I do not receive a response would be an understatement to say the least. It's an absolute shame but this business needs to get it together both in customer service as well as the parts they are selling to individuals if I would be able to I would give them less than one star as most others that have felt the need to leave a review."
"Excellent customer service. Order some headlights, and they charged me originally for $110, for the whole assemly.. but later saw that it had a chip.. and only $50. Honest people. Did not have a problem with it. I called yesterday, picked it up today."
"Pretty horrible company. Made me wait 8 months to have motor cores picked up. Sent me garbage parts and waited months to pick them up after dozens of calls. Tried to delete my account because I was upset they did business so horribly. Terrible culture here. My rep was a crook and my driver told me he was. Stay away from this company. LKQ has been wayyyyyyyy better to me. Feonix is a crooked company from the top down"
"Pricing used parts at the cost of new parts, paying 1500 for a headlight with fire damage. Took over 4 months to even begin to try and get 250$ back off just the headlight. Will not use their service again. Waiting 2 hours on the phone for them to pick up sometimes while being caller #1."
"i’m kind of mad that i had to even give this place one star to write a review, there was no option for 0 stars. if i could however give 0 stars to any business or corporation ever, it would be this foul place. to start they sent me the wrong axle for my jeep after making me wait a week for it, we finally order another and then it gets here and is still the wrong axle, so as furious as i was i simply asked for my money back...AND THEY COULDNT EVEN DO THAT on multiple occasions they have told me to come back because the check is not there, DO NOT COME HERE"
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