NAPA Auto Parts - Saratoga Auto Supply Inc

"Not a lot of parts for aftermarket, but the guys who work there are top notch, every time I've gone they've been super helpful."

"I went to 4 different auto part stores and nobody had a clue what they were looking for unless they had a part number in front of them. Chad, at NAPA in Ballston pulled up exploded views of my vehicle and figured out exactly the parts I needed. Very helpful and patient. I will be going there for all my automotive needs."

"Fantastic experience and support for providing solutions to my requirement. Thanks!"

"I have to say that everyone who works here is informed, helpful, polite and go above and beyond . Thank you all for the wiper blades for my Subaru. Advance auto lost a customer and you gained one. Thank you all so much .I really appreciate the great customer service.I did not get the 2 employees names , nice woman and young man. THANK YOU"

"Let me start off by saying the place looks great. A beautiful store, plenty of parking. But that doesn’t help when I have no clue what I’m doing, and I’m asking for help. See, I what had happened was, my horn doesn’t work. A buddy at work said I need a relay. So I come here to buy the relay. The cashier was super friendly (I can’t remember his name). He got my part, was about to ring me out, and that was gonna be the end of it. Another guy came up to help, and told us it was the wrong part, and wouldn’t fix the issue. So, ok…. I have one guy saying I need a relay, I have one guy saying it may not be the relay but it might be, and I have another guy saying I have a bad horn. The gentleman saying I had a bad horn had the worst “bed side manner”. I’m glad he isn’t a doctor telling someone their family member is about to die. His attitude was very poor. The attitude he had isn’t the kind you have in retail of you want to keep customers. Which btw this is my first time here, and will be my last, thank you very much. Auto Zone is very helpful, and would have been a better choice. To top this all off, I parked in front of the door. The nice cashier had the part, and could have walked me to my car to see if the relay worked before I forked out $39.99 for a part I may not have needed. The gentleman with the attitude made it known once I “bought the part it was mine”, and when asked if I could try it out quick, the answer was a quick, “absolutely not, I told you what is wrong with your horn, so..” The attitude is what made this visit sour, and because of this dude, a customer was lost. Auto zone will definitely get my business. Oh one more plus, this place has a great location, especially for me! But because of the attitude problem this place has, I’ll go out of my way instead! Love, peace, and chicken grease people!"