Capital Ford Inc
4900 Capital Boulevard, Raleigh, North Carolina 27616
About the Business
Capital Ford Inc is a premier car repair and store located at 4900 Capital Boulevard in Raleigh, North Carolina. Our experienced technicians are dedicated to providing top-notch service for all your automotive needs. Whether you need routine maintenance or major repairs, our team is here to help. Visit us today and experience the exceptional customer service and quality workmanship that sets us apart from the rest.
Photos
Contacts
4900 Capital Blvd, Raleigh, NC 27616, United States
Opening hours
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
Closed
Reviews
"Went in for a scheduled oil change, tire rotation, and windshield wiper change under the maintenance package that I purchased. It took 2 hours for my scheduled appointment. I got home and there was no antifreeze in the vehicle. My husband had to add a whole gallon of antifreeze to the vehicle. So much for their multi-point inspection. They were more worried about selling me a $300 plus dollar battery."
"My service appointment occurred on one of the busiest days at the Quick Lane. Phillip was my representative and he was patient and calm even though things were backed up and there were some employees out that day. Phillip treated me like a VIP. He got me a great ride home as there would be a delay due to the busy day, and kept me informed of the service process. New brakes, oil change, fluids topped off, tire rotation, state inspection all done at less than the quoted price. Phillip even arranged a car was and interior cleaning and made me one happy Ford customer. Thank you so much Phillip for such a great experience!"
"I highly recommend them. You were met at your vehicle as soon as you drove up. The agent quickly accessed your account to let you know the service you need. The agent located any coupons which would apply to the service you required. They made you feel comfortable and kept you informed on the time it would take to complete the service. Went over all of the services perform."
"Extremely exorbitant pricing!!! They charge around $100 for just oil change and tire rotation. I took my car in for regular service today and they charged $200 !! The software got messed up, my reverse camera is different and they are saying they didnt make any changes. The service is good but i am never going back again. Twice i have overpaid and something goes wrong in my car every time i get a Servicing done here."
"Work was done as expected. Employees are respectful and knowledgeable. Recent price gouging though will keep me from having them do any work beyond what's covered under my warranty. They want $100 for work that I can get done down the street for $45. Typical wait times for work to be done have increased dramatically since they moved services to a different location."
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