Skyla Credit Union Operations Center
718 Central Avenue, Charlotte, North Carolina 28204
About the Business
Skyla Credit Union Operations Center is a leading finance institution located at 718 Central Avenue in Charlotte, North Carolina, United States. Our dedicated team of professionals work tirelessly to provide top-notch financial services and support to our members. With a focus on customer satisfaction and financial well-being, Skyla Credit Union Operations Center is committed to helping individuals and businesses achieve their financial goals. Visit us today to experience the difference of banking with a trusted and reliable institution.
Photos
Contacts
718 Central Ave, Charlotte, NC 28204, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"NO! I've been a member for ten years. I'm looking for another option. Since "upgrading" (!) their mobile system, they LOST functionality. Now it's not possible to enter things in the checking account details that you've done but they haven't seen. Checks. Venmo. Amazon (debits when item is sent.) CHECKS. (Yes, checks.) Until last year, it was possible to use it as a checking account ledger. According to one person, the old IT vendor stopped supporting the software. Spring for a better vendor. (If you/we can afford a new building...) I have to go back to paper. The second star is because it's a credit union so it's cheap."
"I’ve needed some input on a transaction and didn’t know which was the safest way to do it. I call Skyla and spoke with real person that was wonderful not to have to talk to a machine for 15 mins before you got to talk to a real person! The person I spoke with was extremely knowledgeable and curious and help me find the most Secure way to do what I needed and I was done with what wanted in less than 4 minutes. Thank you Skyla Credit Union. I would highly recommend this Credit Union to anyone ."
"I recently visited my credit union for the first time since the named changed to Skyla Credit Union. I can attest that my experience was phenomenal. I felt a partnership, an advantage which does not exist for you to feel at a transitional banking visit. I didn’t stand in line and I was greeted with a smile. My financial visit brought me to the center’s manager and what a treat. She was fantastic, readily and willing to deal with other injuries I had in the back of my mind. I was so impressed with my greeting to my exit. This Skyla Center for your financial needs is given…take heed!"
"Skyla is a great place for personal banking; I don't really know anything about business banking, but I'm sure they'd be just as great! They have been so patient and helpful with me. Could not ask for a better place to bank! Whenever I call the Call Center, they are always patient with me, and explain whatever I called about. It's really nice that the Call Center is open 24/7, because I usually call later in the evening. I've never had a problem with them in all the time I've been a member- since 1989. I really like the branch in Rock Hill! So nice! Very convenient."
"I had a great experience dealing with my lending specialist Alyssa Popiela and my loan officer at the Asheville Branch when I lived there; however, since I moved to NV and 2k miles away, the car I financed through Charlotte Metro/Skyla one year ago has had multiple problems over the one year that I’ve owned the car and it overheated the entire trip here. My car was in the shop at the dealer in NV for a month and did not get fixed due to the poor extended warranty that I was sold with the car. Not once has the warranty covered any of my repairs and I have spent thousands of dollars fixing and maintaining this vehicle When I brought this to the attention of Alyssa, she escalated it to her supervisor Aaron Crumbly. I had hope and he sounded like he was actually going to help the first time I spoke with him on the phone, but I was disappointed with the customer service just like every other American company. He says member services is his top priory, yet has no follow up for weeks and I have to chase him with multiple emails and voicemails to try and get any response. If this is his idea of “diligence” and “member services” than I have no hope for other customers. I gave up and probably going to trade in this car and transfer financing to somewhere that actually cares about me and the services they offer. Do not get the Route 66/Main Street extended warranty if they offer it to you when financing your vehicle!"
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