Moon & Flower House (Staten Island)

"The lady at the register is rude and mean, and she has some attitude to customers. Long wait, told wait time 20 minutes AFTER you PAID, yet ended up waited 30 minutes for two order of 1A combo. No marking on the wrapper, indicating which one is spicy and which is non spicy. There's clearly a paper on the stating credit card over $10, and the lady told me CASH ONLY when my order was over $10. The food was okay, only a little dry."

"If you are someone who enjoys Vivi Bubble Tea, Kung Fu Tea, Yaya Tea, or just any bubble tea shop in general, then this is worth checking out. As soon as you walk in, the atmosphere of the entire establishment is just so calm. There's places to sit, and a nice collection of various pokemon plushies displayed on the wall. It is very minimalistic, yet the aesthetic is on point without a doubt. Staff is very kind and attentive, someone is always at the register waiting for the next customer, no wait time at all. It wasn't very crowded, which is nice if you are there to do some studying or remote work of some kind. However, seating is very limited, so if it were to become crowded, you'd be out of luck almost immediately. Most people are in-and-out, some stay for 15-30min on average from what I had observed on a Sunday afternoon. However, the environment is very cozy and relaxing, it's kind of tough to get up. The drink menu and food options are very attractive. So many things to choose from, with unique names and looks. I had ordered, and within a matter of 5-10min, I received everything I had ordered, which is actually REALLY fast compared to some other bubble tea shops I have been to. The drinks are not overly sweet, in fact, it's just perfect the way they make it. I am not someone who likes too much sweets, so this was literally the perfect balance for me to enjoy. Food was hot and delicious, I finished it so quickly. Even though it was a snack, I was pretty full, and that was satisfactory for me. I knocked a star off for two reasons: lack of seating, and pricing option. As I mentioned before: It wasn't crowded on a Sunday afternoon, however if it were to become crowded, you wouldn't find a place to sit here. It's very spacious, so it is capable of having a bit more seating, but I suppose maybe it's better to have some space to keep it comfortable. Pricing though, like everywhere else, is a bit much. The portion sizes are acceptable, however I had bought 4 items and easily spent $30 instantly. From what I saw, most customers were teenagers and college students, who probably can't just buy 4 items and have money left over, so in a way, the pricing isn't fair. I wish it was a bit more affordable in that regard, because I can tell this is a hotspot for teenagers to hang out after school. Overall, I will come back. I enjoyed the drink I had, and the food was good too. I may not come every day, but if I am in the area, or craving bubble tea, Moon & Flower House would come to mind. Definitely check it out, experience it for yourself!!"

"I don't know why there's negative reviews but this place has sum really nice affordable prices for lunch. I got the pork cutlet sandwich set and the fries are plentiful and delicious. I really love the fries cause they were fresh and crispy. Not the biggest fan of the pork cutlet. But imma order from uber eats more to try their other stuff. Definitely a spot to visit and I love how cute it looks."

"This place is not bad for what it is. My wife and I ordered (1B) Spicy chicken sandwich + wings and a drink combo and (2A) Fried pork sandwich + Fries and a drink. The packaging is so cute! The food wasn’t bad. We only waited 8-10 min for our food. The chicken sandwich is a bit on the dry side and not a lot of meat, other than that 1B was fairly decent. As for 2A the pork was thin but they gave two pieces of pork in the sandwich I prefer the Fried Pork over the chicken sandwich. The fruit drinks that we ordered for the combo was pretty good. (Peach and Passionfruit) For a soft opening this place is not bad. I would definitely come back when this place officially grand open."