Caribbean Soul

"Went there for a birthday dinner and it was a really great experience. 2 different kind of atmosphere depending on your mood (upstairs is a little dark and would set the mood for date nights and downstairs is brighter lighting which would be great for friends night out). Alot of different backdrop walls for anyone like myself who love taking pictures, all the staff was very sweet, attentive, patient, pleasant (Rochelle was our server and she works very hard and she's very nice, very much attentive the entire time). The food was amazinggggggg, it didn't disappoint, good portions (everyone couldn't eat it all we had to go bags lol), very tasty, and beautiful presentations (very big on this). It's a 5 star experience for us and we will definitely visit again."

"I ordered rice and peas with sweat and sour chicken. The rice was a little hard, and the chicken was also hard, too. Their pina Colada was really good, tho."

"You only get one chance at a first impression, and disappointed doesn’t begin to describe the impression Caribbean Soul left. My sister made a reservation on 9/4/2023 to use their private dining room for her 30th birthday on 10/8/2023 at 8pm for a group of 17 people. The issues with this place began even before we got there. On 10/2/2023, less than a week before the dinner, she was contacted and told that there was a “scheduling error”, and they would have to move our reservation from 8pm to 9:30pm in order to accommodate another group. They already had our money, of course, and given that we didn’t have enough time to find an alternative spot, we obliged. Things only went downhill once we actually got there. Management allowed the previous party to run past their end time so that, when we arrived at 9:30, our decorator was still setting up which created a delay. The room itself is nice enough. It’s clean and had a private bathroom for our use, but the utensils were comical. We had plastic plates with plastic forks and plastic knives. For a sit-down dinner with a bill exceeding $1700, plastic utensils are unacceptable. Because of the delay, there was also a long wait to get the food. The two staff members assigned to our party were also assigned to food prep, so there was little if any interaction with them because they were often in the kitchen, and by kitchen I mean the small room you can see on your way to the bathroom where Chef Mike (the microwave) dutifully reheated our dishes. The lack of any dedicated waiter/waitress is baffling. The food was served family style, and on the plus side the portions were quite large. On the negative side the quality was all over the place. For appetizers we were served jerk wings, bang bang shrimp, mac & cheese and lollipop lamb chops. The shrimp was well seasoned and came with a delicious sweet/spicy sauce, the wings were okay but Chef Mike didn’t heat them up well. The mac & cheese had what seemed to be Kraft’s three cheese blend on the top. Since this doesn’t melt well, it gave you the ability to feel each individual strand of cold un-melted cheese which was nice (it was not). The lollipop lamb chops were awful – saucy but bland, with a taste that can only be described as “old.” I also had to remind the staff that we didn’t have anything to drink, but 30 minutes into eating our appetizers they were generous enough to bring out some water. For entrées we were served their red wine braised oxtail, Portland jerk chicken and chicken soul pasta (basically rasta pasta) with sides of white rice, rice and peas, steamed vegetables and plantains. Chef Mike did a great job with the rice and peas, and white rice. The jerk chicken and oxtail were actually okay but again not evenly heated. Huge portions like this do not do well in a microwave, I feel like this should be obvious to a restaurant. The chicken soul pasta was overcooked too soft, and the sauce was bland. Also, given the delays, we received our entrées well past 11pm, at which point we were asking for to-go boxes. “Fancy” Caribbean restaurants like Caribbean Soul are few and far between, but if their feeling is that they can skimp on quality because our choices are already slim then that’s a shame. I spent less at Ruth’s Chris for a similar party size, had a dedicated waiter (who wasn’t pulling double duty in the kitchen), with freshly made dishes that tasted amazing. Do better."

"We had our supervisor's surprise, Farwell dinner party there, and OMG from the start to finish they exceeded my expectations. The ambiance of the place was cozy and so inviting. The food was amazingly delicious. I didn't try the drinks, but the rest of the party had the rum punch, and they said it was good. The service was great. I can't say anything negative about this place. Also, a lot of photo ops to capture your moment. I totally forgot to take pictures of the food, but this is what we had for the appetizers , we had the pine jerk wings & lollipop lamb chop with fried plantains Our Entrees were red wine braised oxtail & pineapple salmon , peas and rice with steamed vegetables. Everything was delicious"

"This was an amazing spot. The food is phenomenal, and I mean phenomenal!!! It was not a party atmosphere as we'd usually like, but it may have been early when we arrived. But the service is ON Point. Great service, amazingly strong drinks, and the food is beyond amazing. We will definitely be returning."