White Castle

"1st time back since the rebuilt and this place and service is 100 times better... Update 6/5/23 All above remains true except going to this spot at midnight I ordered 3 double cheese and 2 single cheese but got 5 single cheese burgers. Although through White Castle on sunrise is a bit more out of my way I may have to stick with them since they never messed up my order!"

"Every time I order thru uber eats and ask for cheese fries, the cheese sauce is missing. Read the details!!!!"

"Lately every time I visit this restaurant, the service only gets worse and worse. My last experience was unacceptable. Not only did I have to wait almost an hour for my food, but the cashier girl was very disrespectful. I placed an order, and waited a long time only to receive cold burgers and dirty (yes dirty) fries. I addressed the fries issue and the female employee explained that it's because of the oil and made it seem like I didn't have a choice in the matter but to accept it. I asked how long will it take to make new fries and was told it will take 10 minutes. I then requested to have my entire order replaced because by the time I get fresh sanitary fries, my burgers that initially went cold from waiting a long time which was already replaced, will once again need replacing due to the long wait for the fries. I waited much longer than 10 minutes and when I approached the counter to pick up my replaced meal, I was informed that IT was not ready yet. I requested a refund and the female employee's attitude suddenly changed. She began talking to me with a nasty attitude like I did something wrong. Another employee immediately rushed to let me know that all he had to do was pack the new fries and my order will be ready. So I allowed him to pack the fries and I finally received my order after waiting almost an hour. The sad part is that this restaurant was not even crowded. The employees are constantly fraternizing with each other and it delays the customer's orders. There was one customer on my last visit where the employees were fraternizing with her. Actions such as this slows down production tremendously. The service I received was completely unacceptable. No customer should have to wait an extremely long time at a fast food restaurant. I was better off at a diner. At least I would have received my food faster compared to how long it took to receive my food from here. I will not be visiting this restaurant anymore and I DO NOT recommend other customers visit this location due to the lack of service and respect towards customers."

"Waited 30 minutes for my order. There clueless and the lady that I took a picture of had no hair net on and her mask was not up!!!!! Please I hope corporate sees this so they can train them correctly!"