New Eastern Chinese Restaurant

"I called and ordered a few combo platters for my family. They all came with egg rolls but we don't eat pork. Naturally, I asked for a sub for the pork. The response was "no substitute. Either pork or no egg roll". Just like that. I asked can I get sodas instead? The answer, no! I explained the importance of customer service and simple flexibility but the woman I was speaking with couldn't care less. Not rude but just not interested, at all. The food finally arrived 60 minutes later. It was just ok. Was not the slightest bit impressed. What really irritated me was I ordered almost $60 worth of food and didn't even get 1 fork. They gave 2 duck sauces.... and maybe 4 napkins (the cheap kind). Needless to say, I will not be ordering from here ever again. Way too many options to have to put up with this nonsense. The only reason I ordered from here is because the spot nearest to me is closed on Tuesday."

"I've been ordering from Eastern for a few years now and food was always exceptional. I ordered food last week and did notice a change in flavor and figured well it happens. I just ordered 3 lunch specials honestly it's the worst chinese food I've ever had and Im just reading its new owners... unfortunately they have lost me and everyone else I know as customers. Too bad"

"I try not to give bad reviews for establishments unless it’s truly necessary. This restaurant has lost its touch and will be losing customers due to the switch in management and owner. Menu is over priced now and the food quality isn’t the same. Very disappointed and will not recommend to anyone."

"All the other reviews are horrible and dirty. Y’all look at these dumplings! All soggy af. It was horrible. Not to mention got INSTANT Diarrhea. ALL of them fell apart when you pick them up. I’m pregnant and didn’t want to walk I haven’t been feeling well. I usually give a tip but this guy was so rude about it I’m never ordering from them again because I didn’t wanna give him the rest of the cash I have left he got rude. Order over 10$ and delivery is free as it has always been. Why are people harassing people for tip as if they don’t get paid from their employer at all and if they don’t get paid enough they need to take it up with their employer and not customers. If you don’t like your job get a new one."

"My food had a cockroach in it. Never again. This was purchased Oct 29th, 2023. I will be filing all the necessary reports with the health code agencies. If you cannot maintain a safe business for the public, you should not be in business. You cannot compromise public health for profitability."