IHOP

"Came here for brunch with the family and the service was a bit slow. It seemed they were understaffed for the amount of customer they had at the moment. We were really close to walk out because it took them a while to bring menus and take our order, but we didn’t because it was a particularly cold day. The food was very well served, it was fresh, warm and tasty. Too bad they don’t serve mimosas, because it would make the whole brunch experience a huge bump. They should be a bit mindful of the cleanliness, the table smelled a bit funky after being cleaned."

"The worst IHOP ever. It's a cold day in NYC and the restaurant is not equipped to keep the tables by the door warm. We asked to be moved and they didn't. Although others after we sat were moved. We had to eat fast or the food would get cold. We ordered the Benedicts and potatoes with onions and peppers. The onions and peppers were raw. Utensils dirty. We asked for another set, they were dirty too."

"Service does the absolute bare minimum, even when it's not busy. Waited to be seated, no host greeted us. Waitress checked in on us one minute after we sat so of course we weren't ready. She didn't ask about our drink orders. We didn't see her again for another 10 minutes. We had to flag the host that we are waiting. There's literally no workers in the dining room. There were 3 total tables of guests. Guess is they are just hanging out in the kitchen. After food was served we were never checked in on, only after we asked for the check (which we also had to wait for someone to appear to ask). Lackadaisical service. Food came out quick and as expected. The bad service is what prompted me to go out of my way to write this review."

"IHOP is located in the Bay Terrace shopping center. The restaurant wasn't crowded when we arrived around 1PM. The new menu has a large assortment to choose from. The waitress was friendly and attentive. She took our four orders and returned with them hot. She checked with us to make sure we didn't need anything. The food was all good. We all left satisfied and with leftovers."

"This IHOP is very spacious since it's a fairly new location. They opened during the Pandemic and did serve take out during this time. I came here for the first time to dine in on a random January 2023 day. Brunch was the plan given we're the type that likes breakfast all day. Pancakes are very good here but the service was a little off. My server took my order and randomly brought a plate here and there but otherwise, we were served by many other staffers. I had the country fried steak, my group ordered all breakfast combos. Pretty good value but the best part is the pot of coffee and the flavored syrups. They are now served in plastic sauce to go containers. They are no longer in the glass syrup dispenser and no longer on the tables. Hash browns is a must... You can tell them crispy or regular."