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Charleys Cheesesteaks
5100 Kings Plaza, Brooklyn, New York 11234,
About the Charleys Cheesesteaks
Charleys Cheesesteaks is a popular food institution located at 5100 Kings Plaza in New York, United States. Known for their delicious and authentic cheesesteak sandwiches, Charleys Cheesesteaks offers a wide variety of options to satisfy your cravings. Whether you prefer classic Philly cheesesteak with onions and peppers or want to try a unique twist on the traditional sandwich, Charleys Cheesesteaks has something for everyone. With a cozy and inviting atmosphere, it's the perfect spot to grab a quick and tasty meal with friends or family. Come visit Charleys Cheesesteaks and experience the mouthwatering flavors for yourself!
Photos of Charleys Cheesesteaks
5100 Kings Plz, Brooklyn, NY 11234, United States
Opening hours of Charleys Cheesesteaks
Monday:
11:00 - 21:00
Tuesday:
11:00 - 21:00
Wednesday:
11:00 - 21:00
Thursday:
11:00 - 21:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
11:00 - 20:00
Reviews of Charleys Cheesesteaks
"I have tried so many fast food restaurants, but I must say the service provided here was creditable. The staffs were nice, Specially I must say the General manager Tarek he is so friendly and very nice man .and the seating area was clean. Amazing food, tasted really fresh. I ordered a chicken cheesesteak with cheese fries was amazing. I would definitely visit back more."
"I went in first week of Sept 2023, to the Charlie's Restaurant in Kings Plaza Brooklyn New York my son had gone to the one on Staten Island New York and was very happy with it so he said let's try the one in Brooklyn I went into the restaurant and ordered two large cheese steak sandwiches the biggest ones for $11.99 which is fine they're pretty good price then we upgraded the combo for $3.48 for Basket of Fry's and regular soft drink. When it came time to pay their sandwiches were two at $11.99 fine but the combos price were at $5.58, clearly $2 more, I was being charged $4 extra dollars instead of $3.48. At $5.48 I was told by the cashier that because it was a large sandwich the prices more expensive and I said look behind your head at the sign there is no mention of different prices, it shows a picture of a Basket French Fry Basket and a medium soft drink and it says above $3.48 upgrade combo, I do not expect to pay an additional $2, she therefore reduced it $1 to $4. 48 and again I said $3.48, let's get the manager here, the cashier was dumbfounded, did not know how to react to this, the manager on the other hand, was even worse, turned around and looked at me and he said well it's a larger order, I said no, your sign does not say anything about change in combo price, this is the same like Burger King or McDonald's, it's a combo price, that's what I'm going to pay, it doesn't matter if I got medium or large it's the same price unless you list it that all the customers can see, otherwise that's bait and switch, or false advertising. you know better, so he turned around and said fine and change the price of $3.48 but said your fries can't be in a basket they have to be in a small cup. I looked at him and I said I don't understand the picture shows clearly a french fry basket and it says regular size soft drink but he said no it's it comes only with extra small fries at that price and he got me the extra small cup and put eight to nine maybe 10 pieces of french fries in there, it was ridiculous! The rest of the restaurant, that I noticed that every table got regular size fries we got these baby cup fries I don't want to argue I paid it that's why I'm making a complaint. I expect something to become of this, the truth is I expect a full refund, I do have the receipt and I can upload it to you guys, this is so inappropriate I couldn't believe it, this is how the restaurant handles this, I think it's this particular restaurant, this particular manager, I pay full price for the sandwiches and I paid full price for the combo which was $3.48 and I got mistreated we sat down we enjoyed the food, the sandwiches themselves were I will say neutral it could have been made a lot better my son said the one in Staten Island was far superior The Charley restaurant really made a good looking sandwich, well put together. The one in Brooklyn, extremely sloppy and missing peppers and everything else anyway. Get in touch with me. I like to know how you guys would Rectify situation like this with customers. Thank you."
"The food was meh. Serving size of meat and stuff added onto food were minimal. Likely to save costs. what else do you expect from a food court franchise. Service was nice and quick. However won’t make it good enough to come back."
"Always a solid and fast stop for food. The free miso is amazing and the food always good, restaurant is always clean. My only stickler is that it seems the staff just wants you out of their way which is a bit annoying since the food so fast, different and good!"
"The staff of this branch & specially the branch manager is quite friendly, proactive and efficient. Gourmet cheese fries are a must try for anywhere at Charleys Philly Steaks, original lemonade is also a superior choice They prepare the food exactly what’s on the advertisement. Affordable price and satisfying experience with their service."
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