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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 3543 Broadway, New York, New York, United States. Our Terms and Conditions have recently changed, so please review them on our website. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. Depending on your location, McDelivery is available on various food delivery apps. Menu items will vary by location, so check the McDonald's app for availability. Make sure to turn on location services in the app for all features. We also offer job opportunities at McDonald's, so check out our Careers website for listings near you. Our top priority is the health and safety of our employees and customers, especially during COVID-19. Visit a nearby McDonald's for quality food and quick service at an affordable price. We offer a variety of amenities such as free WiFi, Drive Thru, and McDelivery. Download the McDonald's app for exclusive deals and to order ahead with Mobile Order & Pay. We look forward to serving you at McDonald's!"
Reviews of McDonald's
"This location would be much better if they had more staff. They do not have enough people. I have seen people literally steal food because it took to long. Also they are not open 24/7 as advertised"
"We have done take out and delivery with this McDonald's. The food is what you expect from McDonald's and they do make fresh fries at night which is good. As for wait times it varies, some days it's great, other days not. The staff are pretty courteous and make a good effort shouting out orders. The only one downside they often forget to put the dipping sauce for the nuggets, so make sure to check your bags before leaving."
"The food comes out quickly, and the place is clean. The people working there just need to have better customer service. Not everyone our computer savvy to use the machines and sometimes need help and they're not attractive."
"I live 2 blocks away from this McDonald’s. Because I’m always stuck at work (I work remotely), I can’t leave from my computer. I do not understand WHY the food is always cold, and the soft drinks are flat. The 2 times I went into this location, the customer service was atrocious, and I witness how orders will be ready and just SITTING until the cashier lackadaisically checks and brings it to the forever waiting customer. This location motivates me to stop patronizing this franchise."
"This location has the rudest staff. They shout out rude comments about the customers not responding quick enough and then go into having a conversation about the customers in Spanish. You can tell that Mac Corp doesn’t visit much at this location. Staff members wearing regular clothing as if someone walked right behind the counter and started assisting with the foolery. This has been the worst fast food experience over all, and the worst McDonald’s experience (and I have gone through many with the low quality of individuals that are hired). I used the kiosk to order my food and there was no receipt paper and I had to remember my order number, which turned into me proving my order through my Apple Pay transaction number, which then they erased the order number in the que, at which point the manager didn’t know how to find my order with the transaction number. Smh and at the point when I got my food to sit down and eat an employee comes and tells me that the dining room is closed at 6:33pm. Now I have to carry my food out. You really can’t make any of this up. McDonald’s you have to do better. And the employee in the pic told us to be quiet once several of us asked her why is it closed so early."
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