Westbury Jeep Chrysler Dodge Ram Service & Parts
111 Bond Street, Westbury, New York, United States
About the Westbury Jeep Chrysler Dodge Ram Service & Parts
Westbury Jeep Chrysler Dodge Ram Service & Parts is a premier car repair and parts store located at 111 Bond Street in Westbury, New York, United States. Our expert technicians are dedicated to providing top-notch service for all Jeep, Chrysler, Dodge, and Ram vehicles. Whether you need routine maintenance, repairs, or genuine OEM parts, our team is here to help. Trust Westbury Jeep Chrysler Dodge Ram Service & Parts for all your automotive needs.
Photos of Westbury Jeep Chrysler Dodge Ram Service & Parts
111 Bond St, Westbury, NY 11590, United States
Opening hours of Westbury Jeep Chrysler Dodge Ram Service & Parts
Monday:
07:30 - ?
Tuesday:
07:30 - 00:00
Wednesday:
07:30 - 00:00
Thursday:
07:30 - 00:00
Friday:
07:30 - 00:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 15:00
Reviews of Westbury Jeep Chrysler Dodge Ram Service & Parts
"If I could give them minus 5 stars, I would. I find it quite saddening that as a customer, one cannot trust businesses. Upon arrival, I sat down with the staff member who would be “helping me.” I told him that I was there for my car’s yearly inspection, it was my very first inspection ever (first car) and it was supposed to be free. He started putting the orders in computer and asked if I wanted them to check the brake fluid while inspecting my car. He said it was “recommended,” not being familiar with all the aspects of a car’s inspection, I said yes. Staff member made it sound like it was part of the free inspection and never mentioned any additional charges. I sat there for 3 hours until I was finally called to the front desk. There I was given the invoice which upon looking at showed I owed $$200 plus dollars! I went through so many emotions in the couple of seconds I had to react, I went from feeling confused to feeling betrayed and taken advantage of. Apparently, the brake fluid change wasn’t free but for some reason the staff member thought it was okay to suggest it WITHOUT letting me know that it would be an additional charge. At that point, my car was already a few feet away from me, ready to go. Upon confronting the service center member about him not informing me that the “recommended” brake fluid change was not included in the inspection and I would have to pay $200+ for it, he had the AUDACITY to lie to my face and say he did mentioned the price. I was speechless. At that point, what was I supposed to say to them? Put back the old brake fluid back and take away the new one? I also didn’t want to get arrested for refusing to pay even though I was lied to. In retrospect, I should have refused to pay because they LIED to me. They took ADVANTAGE OF ME. They BETRAYED ME AND MY TRUST in them. This is why I am NEVER going back to westbury jeep service center. I have lost my trust and respect for them. I can’t believe they’re such sellouts, they rather gain a measly $200 dollars than keep a client who actually liked purchasing vehicles from them. To all first car owners, make sure to always ask if there are any additional charges when offered a “free” service. We have to lookout for ourselves because these places do not care about what’s best for us as cliente but only about making a sell."
"I took my car for routine check and had the pleasure of having Joseph gahan help me . I felt he was very honest and caring and not taking advantage of me. I told him can he please on of my rear tires because it was low and he checked all four and two of the tires had nail he save me future inconvenience of had problems in the future.I left the service center completely satisfied and safe driving my truck thank you for all your great work and honesty."
"What a negative experience at this location with advisor Kelly. This place has a total disregard for customer experience and lacks accountability and customer service. My husband brought in our Jeep at 9am this morning to run diagnostics for a noise coming from under the hood. Yet, there was no appointment scheduled nevertheless the business chose to take the vehicle in and didn’t set any expectations. We waited for a call and had to call them at 230 pm to check on updates and were told no updates yet and Kelly will be getting back to us. Waited two more hours for a call back and yet again we had to call for updates. Kelly was AGAIN unavailable to speak with us due to her lack of bandwidth however once we made them aware of us coming to pick up our vehicle we magically got a phone call back from Kelly sharing they were running diagnostics now. Interesting way of making money because from 9am till 430 pm and after two calls there were no updates on the vehicle however after we’ve mentioned being our way to pick up our car, it’s magically being worked on. It’s disgusting how customers are poorly treated for services they’re paying for. This will be the last time at this location. If as an individual, you value unprofessionalism, unreliability and lack of accountability, be our guest and go to Jeep at 111 Bond St in Westbury. Despicable service."
"It was a pleasure collaborating with Martin; his professionalism and attentiveness to our inquiries regarding our custom order were exceptional. Also, a big thank you to Cosmo for efficiently handling the financing discussions with both my husband and me. Their dedication to ensuring our satisfaction didn't end with the sale; they continued to provide excellent care and support. Kudos to them for a job well done"
"The best experience we ever had with the Westbury Service dealer. We unfortunately we didn’t buy the car from them, but they took care of us very very good. I advise anyone and I’m honest about this. If you going to buy any vehicle any brand belongs to the Chrysler Dodge ram Jeep to use Westbury Dealership. I cannot tell you how much they are good in term of service and respect the customer they treat you with a very loyalty"
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