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Ruby And Jenna
1018 Old Country Road, Westbury, New York, United States
About the Ruby And Jenna
Ruby And Jenna is a trendy clothing store located at 1018 Old Country Road in Westbury, New York. With a wide selection of stylish and affordable clothing, accessories, and shoes, this store is a favorite among fashion-forward shoppers. Whether you're looking for the perfect outfit for a night out with friends or a casual weekend look, Ruby And Jenna has you covered. Visit their store to browse the latest fashion trends and update your wardrobe with pieces that will make you stand out.
Photos of Ruby And Jenna
1018 Old Country Rd, Westbury, NY 11590, United States
Opening hours of Ruby And Jenna
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Ruby And Jenna
"Maybe it’s because there are young ladies in the store but many are just purely incompetent. I love the clothes here, not so much the people working. Not to mention last week, an employee was having a full on conversation with someone over the phone and i had to wait behind her and ask for help. Today, this store lost me as a customer. As a returning customer, it did not feel good when everyone was greeted upon walking in except for me. It did not feel good when I was entering my rewards and the cashier stared at me for at least 5 seconds after “it’s not coming up”. You know, i understand that nothing coming up in the system is not her fault but her looking at me for a solution was mind boggling. Not to mention I had to ask her what to do and she said “So have you spent $500 in the store yet or no” implying that I needed to spend at least that much to even get points. I then asked her if that’s the only way I get into the rewards program and she said no, you get one point for every dollar you spend in store. Right, so you see the importance in me saving the points. I’m beyond baffled at this incompetent and unwillingness to help when their purpose is to assist with inquiries like mine. I left the store feeling more stupid than ever. I don’t think I will come back. I will just shop at a different location that is closer."
"I came in pushing my son in a stroller. I wasn’t greeted even though they have a bell that rings once you enter the store. 2 minutes later a white woman enters and she is greeted before the door even closes behind her. I continued to shop as I heard the young, white associate greet and ask each customer if they needed help. She overlooked me as if I was there. I normally don’t shop in places that I feel are racist but I was last minute shopping for a vacation and I really needed a few pieces after checking all the stores I like. It was my first time at this store and I ended up purchasing the items. I asked the associate about the return policy because I didn’t have time to try on the clothing with my son there. She explained the policy as if it was hurting her to speak to me. I said okay and walked out. Two of the 4 items I have don’t fit so I will have to return to this store. I’m not looking forward to more prejudicial treatment but I have to exchange the pieces for items I actually like. After that I will not be returning or supporting such a prejudice clothing store. The owners of this place must be racist because the people they are not welcoming to all."
"An item was not in one store, so they held in Garden city for me. Went the next day and they would not offer the discount that was on the item the day be before. I spent so much more net in this store and I went out of my way to get it and they were like sorry and put it out on the floor. They lost my loyalty."
"Shopped here today and I am sorry that I did. The associates greeted and made conversation with every other group of customers that came in. When my daughter were ready to ring up, we greeted the cashier and she reviewed the return policy so many times that I was made to feel as if she believed I was buying the clothes just to bring them back and return them. We were never asked if we needed assistance, helped to get a fitting room, or treated like the other first-time customers who enjoyed warm, welcoming chats. With everything going on in the world right now, it’s becoming easier to see where you are clearly not wanted, welcomed and where youre made to feel that your patronage is not needed."
"Very nice retail store. Great selection, great styling and table displays. I noticed a good mix of sized to choose from. Jackets seem to run fine in the body but the arms were disproportionately smaller on several different models. 20% off entire stock. ONLY 7 DAYS MONEY BACK RETURN POLICY TURNED ME OFF. I didn't make any purchase because of that. I think 14 days is fair especially for a holiday week like this. I work a 6 day week. Makes it kinda difficult."
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