Fifth Third Bank & ATM
1818 Matthews Township Parkway, Matthews, North Carolina, United States
About the Fifth Third Bank & ATM
Fifth Third Bank & ATM located at 1818 Matthews Township Parkway in Matthews, North Carolina, is a trusted institution offering a wide range of financial services. Whether you need to withdraw cash from the ATM or speak with a bank representative about your banking needs, Fifth Third Bank is dedicated to providing excellent customer service and helping you achieve your financial goals. Visit us today to experience the convenience and reliability of Fifth Third Bank & ATM.
Photos of Fifth Third Bank & ATM
1818 Matthews Township Pkwy, Matthews, NC 28105, United States
Opening hours of Fifth Third Bank & ATM
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Fifth Third Bank & ATM
"Used them for yrs. Recently found out the hard way that they do not offer fraud protection for their checking accounts. Definitely "one of those" regional banks. Pulled my assets out immediately. AVOID!!!"
"My wife went in today to get info for a tax return due in 3 days. Needed info on 5 transactions - the manager was so rude he literally drove her to tears. Our CPA was on the phone with them and shared with us that they’ve never dealt with someone so unprofessional. I’ve been with 5/3 for about 15 years - they’ve been slipping for a long time - this is the final straw. We’re done! No need to ask me to go out of my way to call you - we’ve heard enough."
"The more I bank here, the more I understand why the reviews are so low. Constant misinformation and horrible customer service. The number of bad experiences I’ve had in just 3 years of banking with them is unacceptable. Spoke with a manager (Dustin Curran) less than an hour ago about picking up something from the bank. He confirmed it was there and said, “Sounds good.” Drove all the way to the bank to be told they didn’t have it. Plus, the manager had left for the day. When the employee called his cell to confirm the conversation that I had just had with him barely an hour ago, he literally said, “Oh yeah, I told him we didn’t have it.” Strongly considering switching banks. These are not the type of people I am comfortable trusting with my money."
"I've had a lot of bank relations and experiences and this is by far the most disappointed I've been. Not only do they really stick it to you on the interest rate, they also have dubious fees and take forever to do their processes. Agents are under-experienced and in general the online competition completely eclipses their interest rates. The only reason for a second star is that they take their chances if you're in tough waters."
"This bank has the worse customer service I have had to deal with in some time. The girl with braids who works the front counter is the rudest. (don’t know her name) She is totally unprofessional. They are consistently understaff. After waiting in line for at least 10 minutes and then when I get to the front to make a with drawl. She asked if I had a deposit slip ready. I stated no. She then had me step to the side to fill it and then return the back of the line. If that is the process, then please post on the front door to have items ready before getting in line. The I thought coming into the store would be faster because the last time I was in the drive through it took over 30 minutes. Been in customer service business over 10 years and this is NOT customer service. Atmosphere of this location is very uncomfortable. If I could leave no stars... I would"
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