The Home Depot 131-35 Avery Avenue, Queens, NY 11355

"I often come here for shopping, and there is a seafood restaurant next to it. Especially on weekends, because Ricky, who is very professional and patient, only works on weekends. He can speak English, Cantonese, and Mandarin. Every time a customer has a question, Ricky will share his experience and lead the customer to find the items they want to buy. When it's not weekends and Ricky doesn't work, when I ask other employees the same question, they will tell customers to ask a professional construction worker, he doesn't know. Please, as a Home Depot employee, don’t you need professional customer service training? I sincerely hope that this Home Depot will allow its employees to learn from Ricky."

"I never knew about this great program they have at Home Depot where every month children can go and learn how to do a different project. In December the project was to build a gingerbread house. My five year old son had a great time working with a hammer, screwdriver, and paint. We will definitely be coming back again as my son really enjoyed it. We are looking forward to getting another pin on his apron!"

"Terrible Service and Rude Attitude at Home Depot, I had an extremely unpleasant experience at Home Depot recently, where their service was deplorable. The staff members were lazy and unhelpful, and it felt like they didn't care about assisting customers, especially those of people descent. It was nearly impossible to find a single employee when I needed help locating an item. There are lack of a lot products. The ordeal reached its peak when I attempted to return ten small items. I spent over an hour at the store, dealing with a young female service representative who showed absolutely no patience and seemed disinterested in processing my returns. She kept insisting that most of the items were not listed on my receipt, making it impossible to proceed with the return. Her unprofessional behavior was infuriating, and she left me waiting for nearly half an hour before leaving for the day, without even a basic acknowledgment. After waiting for an additional half-hour, a manager-level employee finally took over. However, to my disbelief, even the manager claimed to be unable to locate my products for the return. I provided them with clear evidence from my receipt, the issue is different code number can’t match , there is not my fault, I already paid the window curtains ,but they simply refused to do their job. This entire experience has left a bitter taste in my mouth, and I can confidently say that I will not be returning to Home Depot anytime soon. Their attitude towards customers, especially those of Chinese ethnicity, is appalling, and their lack of commitment to basic customer service is shocking. I sincerely hope they address these issues to avoid further disappointing their customers in the future.They need hire a new manager and many workers"

"It's great having choices. Having this Home Depot in the Flushing neighborhood is very convenient. The employees are decent people and overall helpful when needed."