Domino's Pizza 9614 Metropolitan Avenue, Queens, NY 11375

"worst experince ever do not order from this store they do no know how to manage their times. over and hour wait to get a salad and a pie that basically take no longer then 20 min"

"Lied about when it was done. Said complete when it just went into the oven. Probably for metrics. 4 total pepperonis in each ‘pepperoni stuffed cheesy breads’. Will be complaining to corporate if it doesn’t get fixed and contacting my bank as well."

"I would give this location a zero if it Was possible they’re customer service is horrible. I asked on the instructions to meet me downstairs in the lobby for my food because I am physically impaired and the delivery person so he doesn’t not come to the front of the building and couldn’t no meet in the lobby because it’s policy. So I contacted the store (metropolitan location) to get clarification from a manager on the this unusual practice and she was rude and nasty how she spoke and hung up on me. The food was cold and messy by far the worst dominoes on the planet and I will make sure to make a corporate complaint because this was a horrible experience and don’t want any other customer to ever go through what I endured this evening."

"First the driver tried to make me come downstairs to get my pizza. Seems like a theme for these delivery drivers based on the other reviews. Received the wrong pizza, called and did not want to wait for the manager the next day for a refund that may never come so requested a new pizza. They said okay. 30 mins later called back to insist I give him the other pizza back. I had no problem with that as I did not eat it, but it felt like he was accusing me of trying to get a free pizza. Everyone I spoke to was overall fine except the delivery person, but really negative experience overall. First time ordering from this location. I’d suggest you empower your employees to solve problems themselves and don’t accuse your customers when the wrong pizza is delivered."

"Service was decent, was a pick up order and was made in a timely manner, pizza tasted good and was nicely warm to the taste. Good price for 4 toppings large pizza, hand tossed option. Simply, the staff member was a bit unfriendly, but overall would order again if needed at this location."