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Pep Boys
13929 Hillside Avenue, Queens, New York, United States
About the Pep Boys
Pep Boys is a renowned car repair and retail store located at 13929 Hillside Avenue in New York, United States. With a reputation for providing quality automotive services and products, Pep Boys is a one-stop shop for all your car maintenance and repair needs. Whether you need an oil change, tire rotation, or a new set of wiper blades, the experienced technicians at Pep Boys are ready to help. In addition to their repair services, Pep Boys also offers a wide selection of car parts, accessories, and tools to keep your vehicle running smoothly. Visit Pep Boys today and experience top-notch service and expertise in the automotive industry.
Photos of Pep Boys
13929 Hillside Ave., Jamaica, NY 11435, United States
Opening hours of Pep Boys
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"I came for the time when the appointment was scheduled but I was told to wait an additional 2 hours of the appointment time. When the work was done they tried to sell me extra things for my car which was not needed at all. They said my battery light was on but when I came the battery light wasn’t on and when I drove off after the tire installed, the battery light still wasn’t on."
"The service is Too slow and to fix issues they mess up in my car. Even I called after expending hours waiting to change my car whells. Again I have to wait hours. The girl in the front desk has an excellent customer service. But, the back employees not."
"I made an appointment for NYS state inspection online for this location. I had taken time off from work , On the day of appointment I went to location. I told the mechanic I am here for inspection the mechanic told me the machine for inspection is not working I asked him I made online appointment why it wasn’t updated he again said that there’s no tickets. So I left and then I called the store to inform them that they need to update the system if they didn’t have ticket. The guy who answered he was very rude and started arguing me that he saw mechanic told me there’s no tickets then why I called again , while I just was trying to explain that they need to update online Bcz it cost me job time to go there. but he didnt even listen to me and hung up on me. It was my first ever chance to go this location not sure what kind of service they provide but definitely know what kind of customer service they provide and I will not be going back there again or recommending anyone else."
"After changing the tire, my TPM sensors were damaged by them and they were rude to me. One of the technicians was very unskilled and unprofessional. According to them, it will be fine after running 15 miles. There has been no change. However, the compensation still has not been given. They are blaming me for this like a stupid. They added a warranty without asking me. I will never go there."
"How can you have a customer leave your shop with a bent rim after getting 4 new tires? And air presure much over the 33psi recommended and diffrent in each tire 40/37/36/32? And, later to find out that also the TPMS is not reading the proper tires because it was not reset by the mechanic?"
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