La Garçonne

"The sales help here are snooty and unhelpful. They carry great designers but I would rather purchase them elsewhere."

"Such gross customer experience. I frequent this place coming every season and every time, they continue to prove how pretentious they are. They only acknowledge white people and ignore others. It doesn't matter if the associates are POC, there's definitely bias. Instead of acknowledging you and having a conversation with you about the pieces you're looking at, they'd rather be on their phones and computers and make the security follow every move you make. It's embarrassing how they act and make you feel like a thief. I go to even more luxurious stores but don't get this experience. This is the epitome of pretentiousness and shallowness. I try to let go of these things but continuous bad experiences with this shop just keeps piling on."

"I can only speak for the physical store experience-- everything is well-organized and the folks are quick/helpful. A really good selection with great brands that are harder to find in the city (especially brand new)."

"I have no idea why there are bad reviews, this store is a total New York gem and the people working there are super lovely and easy going. Amazing curated selection and ambience."

"Ok , me and my friend bought jeans in that store and I wanted to return jeans I got the receipt where it says 14 days to return, so I came , the rudest sells representative told me you cant do that, that’s final sale and it’s from the trunk show. They told me they forgot to tell me about it but there is nothing they can do. I asked for the manager and they said that she is on vacation and NOT reachable. In a meantime The security guy jumped out of his chair and came near our conversation like we are some kind of thieves or threatening. We were polite. Anyway it’s the worst customer service ever. I don’t recommend this store at all. Very high attitude for no reason."