Theory Brookfield

"Tristan was fantastic and so was the whole team: Revekka and Angelina were terrific."

"I recently had the pleasure of visiting Theory in New York City and was fortunate enough to be styled by the incredibly talented Angelina. I cannot express how delighted I am with the exceptional service and styling expertise I received during my visit. From the moment I walked into the store, Angelina's warm and welcoming nature immediately put me at ease. She took the time to understand my preferences and what I was looking for. What truly impressed me was her willingness to bring fresh ideas to the table while respecting my personal style. Angelina's eye for fashion is truly remarkable. She picked out outfits that not only made me look stunning but also made me feel confident and beautiful. One standout moment was when she paired a beautiful red suit with cream heels, and I absolutely loved it! Her attention to detail and knowledge of how colors complemented my skin tone were evident in the pieces she chose for me. Not only did Angelina help me find the perfect power suit for upcoming events, but she also generously shared valuable style tips to keep me in sync with the latest fashion trends. Her insights were incredibly helpful and have had a positive impact on my overall style. I must also commend the entire team at Theory. Their professionalism and dedication to providing an exceptional shopping experience were evident throughout my visit. In summary, Angelina's styling expertise, kind nature, and willingness to support her clients are nothing short of exceptional. I left Theory feeling not only well-dressed but also inspired to explore new fashion horizons. Thank you, Angelina and Theory, for making my visit truly unforgettable."

"Bought a 75$ essential tee and a day later the tag got caught and ripped the seem of the shirt. I called and told them what happened and they said come on over and we can replace it. Once I got there the manager said they couldn’t honor a replacement or any kind of discount. I wasted 20$ on an Uber to get there and left with no shirt. The blonde manager gal was extremely rude and clearly didn’t care about customer recovery. Not even a 10% discount was offered… This was the worst retail experience I’ve ever had in my 27 years of life.. Will no longer shop at theory due to the customer service and over priced cheap clothing."

"This shop offers a relaxing, quick, and pleasant experience to pick up a necessary essential men’s outfit. The look is refined, comfortable, and staged so well,,that once I walked in there I was assured that I would find a great outfit. The staff is extremely on point . They let me look in peace, and assisted immediately the second I started getting tired. The changing rooms are extremely comfortable and I did not feel like I would pass out. The fashion consultant always came back to advise and help with fit, sizing, etc.. The clothes are really comfortable and fit well, especially for my super slim build. I can find clothes that don’t hang off like curtains. Overall great shopping experience, and one of the very few places I would opt for over on-line shopping. The location is ideal at the Brookfield mall , so there is adequate shelter , places to rest, eat , and relax and not feel like a throng of pedestrians may run me over if I stop to look. I was also able to have a beverage beforehand and could also take my time, knowing that there are restrooms available nearby. More vegan options would make Theory too good to be true. Unfortunately, the occasional wool content in the fabric throws me off."

"I met two salespeople today and they were both very rude. The blonde girl pretended not to have seen me when I walked into the store and the male salesperson answered my question in a very cavalier way. This kind of service is just unacceptable."