Dunkin' 575 Fulton Street, Farmingdale, NY 11735

"I previously wrote a good review. I take it all back. I get the whole language barrier thing but if you can't make a simple cup of coffee or breakfast sandwich that's an issue. My coffee was pure sugar this morning. Absolutely disgusting. And didn't notice it until I got to work. Management really needs to get on that.... adding to this review... ordered a sandwich got just a empty bagel.really."

"I stop here on the way to work sometimes and never have a problem but twice in a row i ordered something and it was wrong i only spoke up the second time. When i called i spoke to Oscar who apologized and said they will replace my order!!! Thanks Oscar! And DD! It means a lot to me! Great customer service!!!!"

"If you come here plan on either avoiding the drive through or spending time here. Service is super slow. They’ve also gotten my order wrong a couple times. It is not unusual to spend 15 min+ in the drive through. It has gotten bad enough at times I will just park and go inside to get my order."

"Avoid this dunkin location if you live in farmingdale. Beyond disgusting, unhygenic, dirty, and unsanitary. I went to this location 2-3 times and i’m surprised it has not been permanently shut down. One of the employees clearly dropped food on the dirty floor, picked it up, and proceeded to hand that food to a drive-thru customer. Alot of cross contamination occurs at this location as well. Gloves are not being changed in between orders. The gloves used to take the trash out are the same gloves being used to cook food. One of the latte machines that are right next to the register had a strand of hair on the nozzle. When I pointed it out, the employee working rolled their eyes at me and continued to make the coffee. Never went to this location after that. The manager whos a lady needs to be fired, she lacks basic professionalism and ethics. The manager is aware of her employees working in such conditions and is allowing it. Nothing about this place is acceptable. Please avoid this location because it’s extremely dirty. Clearly corporate does not care to take any action on this matter."

"My experience here was really great. I went during lunchtime (~12pm) and the lady at the drive thru was nice and understanding when I wanted to refund my matcha latte. No cold tension and the exchange felt wholesome. She even gave me a donut for the inconvenience. Thank you to the cashier and also the ladies working in the back for being awesome!"