Bay Ridge Nissan Parts Department 532 65th Street, Brooklyn, NY 11220

"The service is terrible, very bad customer service , I regret I have them my business … they should do better specially to the customers that bought a car in there."

"This is by far the worst Nissan in the tri-state area, parts dept. almost never pick-up the phone and waiting time for repair is the worst."

"Ordered from them a year ago and everything went well. Ordered from them again in June, they confirmed my order but never delivered it. I've tried calling, emailing and contacting them through their website. Still no response and it's been 7 weeks."

"I've placed an order online from them. It was on sale before July 4th, 1-2 days later; they canceled the order I’ve never requested. So I went directly in person to check the situation. The service parts clerk said to me they did not have the part, so they canceled immediately. I did not receive an email or a notification from them for the canceled details."

"Cheated me, i came for check engine symbol and they added 5year service without my permission and they didn’t explain me anything, poor customer service, robbering everyone money, I spent $520 for that, the funny thing i already have proof of what’s wrong on my engine but I didn’t act I knows already, they didn’t tell me what’s wrong on my car, and it’s free for my car and it’s covered by warranty so they charged me for service $520, never go there,"