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Premier Ford of Bay Ridge Parts
152 58th Street, Brooklyn, New York 11220,
About the Premier Ford of Bay Ridge Parts
Premier Ford of Bay Ridge Parts is a reputable car repair and parts store located in New York, United States. Situated at 152 58th Street, this institution is known for its high-quality automotive services and wide selection of genuine Ford parts. Whether you need a routine maintenance check or a specific part for your Ford vehicle, the expert technicians at Premier Ford of Bay Ridge Parts are dedicated to providing top-notch service and ensuring your car runs smoothly on the road. Visit them today for all your car repair and parts needs.
Photos of Premier Ford of Bay Ridge Parts
152 58th St, Brooklyn, NY 11220, United States
Opening hours of Premier Ford of Bay Ridge Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 15:30
Sunday:
Closed
Reviews of Premier Ford of Bay Ridge Parts
"Worst place ever! I booked an appointment two weeks ago for a recall. First, they sent me multiple texts messages with the wrong address and I ended arriving to their dealership miles and miles away from my house. When I arrived to the dealership, they said their Service department was somewhere else and gave me the correct address, which it was near my house!! Then, I called to inform them that I was going to be late because they sent me text messages with the wrong address, the service representative asked me for my information and THEN, he said that they don't even have the parts I needed!!! Why they booked my appointment if they don't have the parts for the recall?? Why no one called me to let me know not to waste my time driving places for nothing! Very disorganized place and horrible customer service in the SERVICE department."
"1. It takes Ford forever to fix things ( 2-3 & a half weeks ) and 2. ONLY AND ONLY the office worker that accepted your vehicle ( like do all it's intake paperwork ) is able to give you updates about your car. Which means that if it's that employees day off, your not getting an update until the next day that that employee comes in! AS HARD AS I TRIED, THE OTHER EMPLOYEES REFUSED TO GIVE ME AN UPDATE ABOUT MY VEHICLE! Ford needs to improve their service!"
"Called and gave details that car was under warranty n wanted 150,000 service. Was told to bring it in no appt needed. Brought it in n was told they dont service cars over 120,000 miles. Obvious they dont want warranty work n dont care that they waste your time. My key went missing. Always wondered if they had something to do with it."
"If you'd like to drop your car off for service, do it before 530 PM! I arrived at 5:38 PM (they close at 6 PM) and was told they could not unlock the gate and let me drop off my car even though they were open and staffed until 6 PM. Tom was rude and disrespectful. After telling him I drove an hour to drop the car off, his only solution was that I could leave it outside of the gate but it would probably get towed. This "service" shop is a real disservice. If you're going to advertise that you can drop your car off until 6 PM, then maybe you should keep the gates open until 6 PM."
"This review is about their service department at 152 58th street in Brooklyn. Wasted 2 hours and was refused on service. Way to do business , guys. Brought my car for brake fluid flush (I own Escape Hybrid , it can't be flush in the driveway like regular car). Car was taken in with an estimate of 199.99$. After 40 minutes , one of the mechanics came out and asked me if I want to replace brake hoses on my car (known issue for this model). I said I did them myself few month ago. In another 15 minutes another guy came out (Tom Young I believe, from front desk) and said that they might charge me more 1 or 2 hours labor (145$/hr) "if this procedure will take longer". I said , since you an official Ford Dealership , you have all the special equipment to do the job , and it way less than an hour. He left to "talk to mechanic". Came back after another 5 minutes and said that THE OWNER GET RID OF THAT EQUIPMENT AND THEY DON'T WORK ON CARS OLDER THAN 10 YEARS BECAUSE OF THAT. 02/28/2020 Update: I do appreciate You trying to contact me and Your attempt to do things right , but I took my business in other Ford dealership (the one on Queens Boulevard) same day with no hassle. 03/02/2020 Update: I was offered a 3 month trial SiriusXM radio and app for free. Not gonna use it , since I never was a paying customer at this dealership."
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