Tropical Smoothie Cafe 2014 Merrick Road, Merrick, NY 11566

"I went there with my daughter the other day and we ordered two smoothie. We waited for good 20 minutes. They served everyone besides us. They finally gave me One of the smoothies. I reminded them that they were missing one and the staff had an attitude so my daughter felt uncomfortable and she decided she wanted her money back The staff said, what am I supposed to do with this drink? I’m not gonna drink it. This is not a way to run a business. Made us very uncomfortable"

"My experience at this location was life changing because of the positive customer service and kindness of Lenny. There are so many things going on in life but when I walked in to simply get a smoothie, he greeted me with the happiest energy Iv ever seen and it was a gift to my new year. I wish there were staff like this that love their job this much everywhere on the planet but it starts with One to make a difference and That’s Lenny! I’m grateful to have come to THIS location."

"Ordered the Sunrise Sunset and 3 sides. Tasted HORRIBLE. Like they forgot the turbinado sugar. The tall black lady with the glasses has a wack attitude. I didn’t even go back to ask them to remake it, that’s how bad the energy was in there."

"The one time i go to a different location,something just had to happen. I ordered on the app at 9:20am got there at 9:30am. Only thing that was ready was my food, which is fine because it was about 6 people waiting. Then they left....so i go ask about my order TWICE and they just looked at me then walk away. So i waited again, people ordering and leaving with their orders. 9:55am i asked for a refund, because WHY IS THERE 6 PEOPLE BEHIND THE COUNTER AND NOBODY IS DOING NOTHING? Their all young little girls and one of them was flirting soo hard with what looks to be manager. The gossiping and standing doing absolutely nothing is terrible. Everyone looking at me and not even asking if i need help. I go to drive out the parking lot. 4 of them was outside in the back of the store just standing there talking."