McDonald's
About the Business
McDonald's is a well-known cafe, food, restaurant, and store located at 91-18 Beach Channel Drive in New York, United States. Our Terms and Conditions have recently changed, so please review them before ordering. With the Mobile Order & Pay app on iOS or Android, you can conveniently order and pick up your food at the store. McDelivery is also available through DoorDash, Uber Eats, Grubhub, or Postmates apps, as well as through the McDonald's app. Our menu items vary by location, so be sure to check the app for availability. You can also register your payment cards in the app for easy ordering and payment. Our top priority is the health and safety of our employees and customers, and we have implemented enhanced sanitation procedures. Visit our website to explore job opportunities and find a McDonald's near you that offers free WiFi. Since 1954, McDonald's has been dedicated to providing quality food and quick service at an affordable price. We look forward to serving you at your nearby McDonald's!"
Photos
Location & Phone number
91-18 Beach Channel Dr, Rockaway Beach, NY 11693, United States
Hours open
Monday:
6:00 AM - 1:00 AM
Tuesday:
6:00 AM - 1:00 AM
Wednesday:
6:00 AM - 1:00 AM
Thursday:
6:00 AM - 1:00 AM
Friday:
6:00 AM - 1:00 AM
Saturday:
6:00 AM - 1:00 AM
Sunday:
6:00 AM - 1:00 AM
Reviews
"It's not the best service, but it is also not bad. Staff can seem a little rude and unhappy. When I pulled up to the last window to receive my food, I said thank you to the worker, and they replied with "mhmm""
"I am disgusted someone would even send this to someone’s door. I order 2 Large Bacon Quarter Pounder meals and I get this. One fry missing and the other half full as if someone eat half. The bag was indeed sealed. So this means someone was just careless with the order. Lack of respect for people who spend hard earned money."
"Customer service in this location is non existent. I came to order food for me and my kid and the food was given to me cold, fries were not fresh, burgers were cold, cheese was not melted. It was a mess. On top of the food being disgusting the security worker that walks around the restaurant is creepy. Made me feel super uncomfortable. Thy should focus more on providing great customer service but instead they gossip behind the counter all day and walk around doing nothing. I don't recommend this location at all."
"What is going on with McDonald restaurants? It’s getting worst everywhere. Ordered my food at a kiosk and there was no paper, so that turned into me proving that I ordered something. The staff is Spanish speaking and tells the customers “I don’t understand, I speak Spanish”. It takes forever to get your food. Their structure and way of servicing is crazed. There will be three staff members servicing one order which does not make sense (i.e.- one would ask another to get the fries and the other is just standing by the drive thru window, while another is yelling in Spanish for something else. It seems that their priority is just the drive-thru because you will stand on line at the register wondering who’s going to take your order. And when you try to walk in from the second set of doors all the staff hanging out in the dining room area directs you to use the main doors. (I’m confused how everyone goes on break at the same time). Poor management, you can tell the managers are very inexperienced and are just there to fill the position. You walk in and the environment doesn’t feel like a place to eat, it gives you the street hustle and bustle vibe. This location has a triple thumbs down. The staff is rude and express that they don’t want to be there, and respond to the customers very aggressive. You are never short of an eye roll when you come to this location."
"I went into this McDonald’s at the request of my daughters whom wanted a happy meal with The Little Mermaid toys. As soon as we arrived, we went to the happy-meal toy display and they discussed the toy they wanted. One wanted Ursula, the other king Triton and another Ariel. We placed our order on the kiosk. Order # 983. We received our order with all the milk missing. After getting up to fetch those, I arrived back at the table to find a disappointed look on my daughters’ faces as they held the “Mickey & Minnie at EPCOT Poster” box in their hands. I went back to the counter to see if it was a mixup, but was told that that’s what they had. I went to McDonalds specifically because of those toys. Sure, kids like McDonalds, but those toys is what reels them in. My receipt literally says “3 The Little Mermaid”. I am not happy about the unavailability of the advertised product. I am even more unhappy with the disappointment caused to my girls. They had just seen the movie the day before and were THAT excited. It may not seem like a lot, but when you’re that little, reliability matters. It mattered to them therefore it matters to me."
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