Ecusta Credit Union 2074 Asheville Highway, Brevard, NC 28712

"I've only been with this bank few months but the service really sucks. I miss the small down home bank I was with. I can never get a return call nor anyone on the phone to solve my issues. Nice people but really unhappy with Ecusta experience so far. 4 months with them so far. Looking for a good bank."

"They say they can't do nothing about someone is changing on your account unless you call to cancel well I did that and they still charging it to my account after I cancel I will find another bank ."

"Would not allow deposit of another bank (cashiers check). Agreed to refund a fee after 60 days since they closed the account without notice. Asked for refund after 60 days and was told by management that’s against policy. Holds placed without notice. Very difficult bank to do business with. Feels like large corporate bank - definitely not a local bank."

"Ecusta CU staff are friendly and helpful. The online banking application works well to provide balance and transaction data for all my accounts and I can transfer money between savings and checking with a couple of clicks."

"Don’t waste your time on this bank! They’re electronic services are so out of date you’ll find your money being frozen for their use and you’ll have to manually enter every transaction into your accounting software. They’re so incompetent my first business deposit went into my personal account then I got stuck with the fees. Now they freeze my money until whatever time of day they get around to their manual entries so they can charge me fees. This is how they’re scamming money off the public. Management is rude and has no clue what good customer service is and that’s my I’m taking my money elsewhere. #ByeFelicia"