ORNL Federal Credit Union
8721 Kingston Pike, Knoxville, Tennessee, United States
About the ORNL Federal Credit Union
ORNL Federal Credit Union is a trusted financial institution located at 8721 Kingston Pike in Knoxville, Tennessee. As a full-service credit union, ORNL FCU offers a wide range of financial services including checking accounts, savings accounts, loans, and investment opportunities. Customers can also conveniently access their accounts through the institution's ATM services. With a commitment to providing excellent customer service and competitive rates, ORNL FCU is dedicated to helping members achieve their financial goals.
Photos of ORNL Federal Credit Union
8721 Kingston Pike, Knoxville, TN 37923, United States
Opening hours of ORNL Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
08:30 - 12:00
Sunday:
Day off
Reviews of ORNL Federal Credit Union
"The lady that helped me the other day after the snow that is a teller she deserves a raise. She is so kind. Thank you for helping me and my son my toddler. I had to get a new card."
"Just opened an account with ORNL a couple of weeks ago. Used the chat feature today for the first time. I chatted with Connie. Completely useless and unhelpful. I had one simple question. Will be looking for another bank."
"Lawanna has been an absolutely wonderful agent to work with at ORNL. Be it loans or regular banking needs, she's always been all aces. Excellent service like hers is what keeps bringing me back to the branch."
"Terrible customer service. Looks like a Sams club inside waiting on a teller. No personal service anymore. I am sure the new CEO has made it more profitable but ruined the friendly hometown service. The after hours call center is a joke. Called 4 times just to make a payment on my visa and they said it could not be done. Find an online bank . They will have more concern for your needs."
"Pretty upset, I confirmed with ornl that I can make my car payment with my credit card. So I refinanced with them, had to have my credit ran three times. Twice with them and once with the credit card company. After jumping through all the hoops, enless emails, and countless tries to use my credit card I was told, "oops sorry, my manager was wrong. You can't use your credit card". Now I'm stuck paying a higher rate and a lower credit score."
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