![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Y-12 Federal Credit Union
9245 Kingston Pike, Knoxville, Tennessee, United States
About the Y-12 Federal Credit Union
Y-12 Federal Credit Union, located at 9245 Kingston Pike in Knoxville, Tennessee, is a financial institution offering ATM services and various financial products. The institution's mission of "people helping people" is exemplified through the Y-12 FCU Gives Foundation, which focuses on fighting childhood hunger and providing resources for children in need. By working with local agencies, the Credit Union aims to make a positive impact in the community. Please note that by clicking the CONTINUE button, you will be redirected to a third-party website with different privacy and security policies. Before applying for any services online, it is recommended to check for pre-approved loan offers through Online Banking or the Mobile App.
Photos of Y-12 Federal Credit Union
9245 Kingston Pike, Knoxville, TN 37922, United States
Opening hours of Y-12 Federal Credit Union
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Y-12 Federal Credit Union
"Y-12 is more interested in getting their fees than helping their customers. You cannot make a car payment online unless you pay a fee, and you cannot make a payment on your credit card because they process it as a Cash Advance which costs the customer money. Y-12 funded my car loan and opened a savings account in my name without my knowledge and started charging me a statement fee on an account I did not open. It took me 3 weeks to setup paperless on an account I did not ask for."
"Tellers are amazing but Management is no longer accessible to customers that have problems and needs help. I have banked at Y12 for many years and was very happy with their service until the past year and now I have to leave Y12 and move to another bank they may have accessible management for problem solving."
"I do like Y12. Very handy location wise. They always take care of my needs in a very polite manner."
"Horrendous service, operations processes, and technology. I hold my mortgage with them and so far their app and digital payment systems has been dysfunctional and ended up telling me my rent was being drawn and paid while it actually wasn’t. When I go to correct the issue no one actually knows how to help me and all I’m told is “I’m sorry they’re training for another branch”…but constantly. All while the manager refuses to make eye contact or assist the trainee. Let’s now get to my business account, so far I’ve been mailed a check because they “upgraded” their systems and in reality turned off everyone’s autopay and when I try to turn it back on they say I have to pay a fee to enable autopay. Aforementioned check they sent (thank god I didn’t deposit this check with my name on it) I was told that thank goodness I didn’t cash it because I would have been at fault. I will be moving my business account from this shoddily run institution and they should give thanks to somebody that I can’t really refinance my home because I totally would if it meant getting away from y-12 federal credit Union."
"I LOVE this bank! I have been with them for a few years and just today I learned I made a terrible mistake of depositing a check the night before and paid my bills immediately because I assumed the funds were in my account…I woke up this morning and found my account seriously in the negative! The check had a hold. I came in and the young guy was SO kind and helpful and he got Jenny the manager who is a SAINT! They got rid of the fees and helped me so much, I’ve never wanted to hug a bank teller and manager until this very moment because my mistake could have cost me a ton of money and they were so understanding and helpful, I will forever be a grateful y12 member. Thanks so much Jenny and kind guy whose name I didn’t get but wish I did!"
-
Advance America
191 W Broadway St, Newport, TN 37821, United States
-
Credit Central
444 Eastern Plaza Way, Newport, TN 37821, United States
-
TitleMax Title Loans
514 A W Broadway St, Newport, TN 37821, United States
-
Cash Express
616 Cosby Hwy, Newport, TN 37821, United States
-
Check Into Cash
503 Cosby Hwy, Newport, TN 37821, United States
-
Newport Federal Bank
263 E Broadway St, Newport, TN 37821, United States
-
Apex Bank
560 Van Hill Rd, Greeneville, TN 37745, United States
-
Advance Financial
4861 N Broadway, Knoxville, TN 37918, United States
-
TitleMax Title Loans
1703 W Andrew Johnson Hwy, Morristown, TN 37814, United States
-
Advance America
19798 Alberta St B-8, Oneida, TN 37841, United States
List of businesses, places and services in Tennessee
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos