Marshalls

"Great store to shop because of the variety of unique and different products at reasonable prices. I didn’t give this store a “5” star rating because the restrooms in this store are awful. It appears that the management fails to follow up on the cleanliness of the restrooms. The odor and cleanliness in both male and female rooms was totally unacceptable and disgusting. This is very disappointing for a large store."

"I am disappointed to report an incident of discrimination my daughter and I encountered at the Marshalls store in the Kings Mall, Kingston, NY on January 9th around 4:30PM. Upon entering and again when leaving, I noticed employees watching us. I initially brushed it off and returned to purchase rain boots for my daughter since it was snowing. The employee who assisted us made no effort to provide good customer service. She avoided looking at or engaging with us and did not offer any assistance. Her body language and lack of service made it clear we were not welcome. Discrimination has no place in any retail environment. All customers should feel welcomed and receive equal service. I am filing complaints with Marshalls corporate, the BBB, and fair business agencies. Shoppers should be aware of the racist behavior at this location. P.S: I would give it a -10 for the treatment that I have endured, but it won’t allow me to put 1"

"Every single employee in this store is nothing but miserable, one employee to the next, talking, whispering underneath their breath, hating their job so sad for this time of year."

"Actually a better and more taken care of Marshall’s in my opinion! Very happy with the price and quality of things I got from my visit."

"OK, we were there at the end of the day, and the store was about average, but the bathroom was absolutely unacceptable. Garbage everywhere and no toilet paper. The store was very slow and employees were standing around chatting, so it was not like they were too busy to take care of things. No, I did not point the problem out to anyone, because that would’ve been a whole other thing."