Dunkin',

347 Glen Cove Avenue, Sea Cliff, NY 11579

"Very bad attention, I am disappointed every time I go and someone treats you as if they did not want to do it, the man who serves in the afternoon on weekends was even racist last time, the Coffee is very good but please invest more time in selection are the staff who serve their customers !!!"

"Horrible dunkin. Staff looking at their phones instead of working. 20 minutes to get a cold brew coffee black and it had hardly any coffee as I watched them over water the already watered down cold brew concentrate."

"During my recent visit to Dunkin', I was left thoroughly disappointed with my experience. I ordered a drink, only to find my cup filled almost entirely with ice. This resulted in a significant reduction in the amount of actual beverage I received, and made my drink watered down and unpleasant to drink. Shockingly, after only two brief sips, my drink was already half finished. While I understand that it was an "iced drink," the excessive amount of ice was simply ridiculous. I also understand that Dunkin' iced drinks typically come with a lot of ice, but I have noticed that I consistently receive an excessive amount of ice when this certain cashier is preparing my drink. Despite requesting a normal amount of ice, my drink is still filled almost to the brim with ice, leaving very little room for the actual beverage. It's frustrating to feel like I'm not getting my money's worth, especially when I have to buy a large to compensate for how little drink I’m getting. To add insult to injury, the cashier who served me was extremely rude. Unfortunately, I have interacted with this particular cashier on countless occasions, and he has always been quite aggressive and made several customers uncomfortable. I am honestly surprised that he still has a job, as he has received complaints before and is probably a nightmare to work with. In addition to his unpleasant demeanor, this cashier also seems to have an issue with customers tapping their credit card to pay. I have never had any issues with other Dunkin' cashiers when tapping my card to pay. However, in this instance, when I tried to do so, I was met with an aggressive response claiming that it only works if I insert my card. I find it hard to believe that a cashier could be so unaware of his own payment system, and frankly, it's embarrassing. Overall, my experience at Dunkin' was incredibly disappointing. The excessive amount of ice in my drink and the unpleasant demeanor of the cashier made my experience awful. Despite my negative experience with the particular cashier, I would still recommend that people visit this Dunkin' location. The other members of the staff are friendly and provide great customer service. Additionally, most of the time, customers receive an appropriate amount of ice in their drinks, allowing them to enjoy the full flavor of their beverage. However, it's important to be aware of the one consistently unfriendly and aggressive cashier. If you happen to encounter him during your visit, I would suggest considering going to a different location or perhaps trying a different time of day when they are not present"

"Very nice. Never really that crowded when I've been there and they're very quick getting you back out the door. Excellent convenient location. Quick pull in pull out. Thank you very much!"

"The service and staff are great. Vanessa and Pav usually take care of me and they give me my order fast. I never have to wait a long time. And the new manager Katherine is awesome! She's always nice and friendly. 100/10 recommend!!"